Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
AdministrativeAssistant

Felicia Nettles

Mobile,Al

Summary

Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

19
19
years of professional experience

Work History

Warehouse Sorter

Amazon
11.2017 - Current
  • Maintained a clean and organized work environment, ensuring safety standards were consistently met.
  • Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
  • Adhered to company policies and procedures while performing daily tasks, contributing to overall operational success.
  • Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.

Tax Preparer Manager/Owner

Nettles of Mobile Tax Service
01.2015 - Current
  • Utilized advanced tax preparation software to prepare tax returns for individuals and small business
  • Hiring and training tax preparers
  • Resolved customers concerns and complaints
  • Advise customers of their rights and responsibilities as taxpayers
  • Exercised due diligence during tax interviews
  • Ensured proper credits, deductions, and tax liabilities were applied to tax returns.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.

Account Receivable/Account Payable Clerk

Franklin Primary Health Care
09.2005 - 01.2016
  • Responsible for accounts payable and account receivable; coding and data entry
  • Responded to customers concerns regarding services and charges
  • Managed office duties, including correspondence, document filing, and answering phones.

Education

Bachelor of Science/ Business Management -

Faulkner University
Mobile, AL
12.2006

Skills

  • Demonstrate effective written communication and analysis skills
  • Apply management skills in decision-making and analysis of the organizational structure
  • Examine ethical behaviors and legal implications of an organization in social, environmental and corporate environs
  • Evaluate the role of a manager in the global economy
  • Package handling
  • Loading and unloading
  • Workplace Cleanliness
  • Order Picking

Volunteer Experience

New Shiloh Baptist Church, Provided activities programs and trips for the youth.

Timeline

Warehouse Sorter

Amazon
11.2017 - Current

Tax Preparer Manager/Owner

Nettles of Mobile Tax Service
01.2015 - Current

Account Receivable/Account Payable Clerk

Franklin Primary Health Care
09.2005 - 01.2016

Bachelor of Science/ Business Management -

Faulkner University

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Felicia Nettles