Felicia Pantoja
El Paso,TX
Summary
Results-driven logistics professional with a proven track record in optimizing transportation and warehouse operations to enhance overall efficiency. Committed to fostering team collaboration and achieving measurable results, demonstrating adaptability and reliability in addressing evolving challenges. Passionate about leveraging innovative strategies to drive operational success and exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Logistics Coordinator
United States Army
07.2020 - Current
- Coordinated logistics operations to ensure timely delivery of goods and services.
- Managed inventory control processes, optimizing stock levels and reducing excess.
- Developed and maintained relationships with suppliers to enhance service quality.
- Implemented process improvements to streamline shipping and receiving activities.
- Manage inventory and logistics operations within an organization.
- Procure and oversee equipment inventory.
- Draft and manage authorization documents.
- Organize and manage inventory records.
- Service and maintain firearms.
- Set up a secure facility in a remote location.
Seasonal Team Member - Retail candle Store
Yankee Candle
07.2019 - 04.2020
- Received money and made change for customers
- Assist customers
- Ensured sales floor was clean and supplies were stocked
- Responsible for receiving shipment of merchandise
- Inventorying shipments
- Maintained inventory levels by accurately tracking stock and restocking supplies as needed.
Part Time Assistant Manager - Sports Apparel
Lids Locker Room
07.2019 - 03.2020
- Received money and made change for customers
- Assist customers
- Ensured sales floor was clean and supplies were stocked
- Responsible for opening the store for business
- Setting up cash drawers
- Ensuring merchandise was presentable
- Responsible for closing the store at the end of the day
- Reconciled of the cash drawers and sales
- Preparation of deposits
- Locking doors at the end of the night
- Responsible for receiving shipment of merchandise
- Inventorying shipments
- Stocking the store with merchandise
- Train new employees on cash register, embroidery machine, and other duties of the job
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
Office Assistant
Dura-Bond Coating
02.2019 - 07.2019
- Receive paperwork and scan paperwork
- Responsible for keeping inventory up to date
- Prepare releases for customers
- Receive and route phone calls as appropriate
- Managed office correspondence, ensuring timely response to inquiries and communications.
Seasonal Team Member - Retail candle Store
Yankee Candle
12.2018 - 03.2019
- Received money and made change for customers
- Assist customers
- Ensured sales floor was clean and supplies were stocked
- Responsible for receiving shipment of merchandise
- Inventorying shipments
- Stocking the store with merchandise
- Assisted in quality control checks, ensuring compliance with company standards and specifications.
Part Time Assistant Manager - Sports Apparel
Lids Locker Room
12.2017 - 02.2019
- Received money and made change for customers
- Assist customers
- Ensured sales floor was clean and supplies were stocked
- Responsible for opening the store for business
- Setting up cash drawers
- Ensuring merchandise was presentable
- Responsible for closing the store at the end of the day
- Reconciled of the cash drawers and sales
- Preparation of deposits
- Locking doors at the end of the night
- Responsible for receiving shipment of merchandise
- Inventorying shipments
- Stocking the store with merchandise
- Train new employees on cash register, embroidery machine, and other duties of the job
- Implemented customer service initiatives that improved satisfaction ratings and increased repeat business.
Seasonal Team Member - Home Goods Store
Kirklands
08.2017 - 01.2018
- Received money and made change for customers
- Assist customers
- Ensured sales floor was clean and supplies were stocked
- Ensured bathrooms were clean
- Assisted in inventory management, ensuring optimal stock levels through accurate tracking and organization.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
Team Member - Fast Food Restaurant
Whataburger
05.2017 - 07.2017
- Prepared food orders for customers
- Received money and made change for customers
- Ensured the restaurant was clean and supplies were stocked
- Maintained cleanliness and organization of dining area to enhance customer experience.
Junior Counselor
Summer Youth Employment Program
06.2015 - 08.2015
- Supervised children during the day time hours
- Participated in multiple activities, with children, to include playing games, arts and craft projects, reading, competitive athletic type games, quiet time activities, etc.
- Swam with children during swim time to ensure their safety
- Required children to take frequent hydration breaks during outdoor activities
- Ensured children wore sun protection during outdoor activities
- Checked children into and out of camp
- Accompanied children on field trips, keeping them together with the group
- Performed tasks assigned by Senior counselors
- Facilitated group activities to promote teamwork and social skills among participants.
- Assisted in developing educational programming tailored to youth interests and needs.
Education
High School Diploma -
V. Sue Cleveland High School
Rio Rancho, New Mexico05.2017
Skills
- Effective team leadership
- Child engagement
- Collaborative team member
- Cash register operation
- Strong customer service
- Effective organizational skills
- Experienced in document and data processing with Microsoft Office
- Developed PowerPoint presentations
- Analytical problem-solving
- Strategic decision-making
- Logistics optimization
- Customer engagement
Timeline
Logistics Coordinator
United States Army
07.2020 - Current
Seasonal Team Member - Retail candle Store
Yankee Candle
07.2019 - 04.2020
Part Time Assistant Manager - Sports Apparel
Lids Locker Room
07.2019 - 03.2020
Office Assistant
Dura-Bond Coating
02.2019 - 07.2019
Seasonal Team Member - Retail candle Store
Yankee Candle
12.2018 - 03.2019
Part Time Assistant Manager - Sports Apparel
Lids Locker Room
12.2017 - 02.2019
Seasonal Team Member - Home Goods Store
Kirklands
08.2017 - 01.2018
Team Member - Fast Food Restaurant
Whataburger
05.2017 - 07.2017
Junior Counselor
Summer Youth Employment Program
06.2015 - 08.2015
High School Diploma -
V. Sue Cleveland High School
Awards
High School Letter for JROTC Competition in Unarmed Drill and Color Guard Teams, JROTC Perfect Attendance Award - for 2015, 2016, 2017, Veterans of Foreign Wars JROTC Citation and Medal for Outstanding Achievement and Exceptional Leadership Ability, Drill Team Participation Award, Color Guard Participation Award, Rappelling Arch, JROTC Good Conduct Award, Service Learning Award for 2016, 2017, Participation Awards for Required performance in JROTC activities (multiple)
Additional Information
- Participated in the Army JROTC program for three years
- Member of both the Drill and Color Guard teams, participating in competitions for JROTC
- Held a battalion staff position for JROTC where my responsibilities were to organize and report fundraisers, plan special events such as the Military Ball, JROTC Fun Day, etc.
- Appointed Company Executive Officer for C Company, assuming the duties of the Company Commander in their absence
- Acted as C Company Commander, leading a JROTC company of up to 30 cadets.
- Attended Junior Cadet Leadership Course during the summer of 2015, completing activities such as Rappelling, Water Survival, Ropes Course, Land Navigation, etc, and various team building activities