Felicia Perez

• Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
• Responded to calls in both routine and emergency situations.
• Wrote and issues citations or warnings to owners of vehicles.
• Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
• Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Maintained a clean and welcoming lobby area to create a positive first impression for guests.
• Collaborated with other hotel departments to ensure smooth operations and consistent communication regarding guest requests.
• Assisted guests with reservations, ensuring a seamless booking experience.
• Addressed guest concerns promptly, resulting in increased customer satisfaction ratings.

Maintain a safe and orderly environment.

Responsible for responding to alarms and emergency situations.

Access control as well as front desk concierge

Prevent theft and vandalism