Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Felicia Pierce

Licensed Zumba Instructor
Lyndhurst,OH

Summary

CPR-Certified Zumba Instructor licensed by ZUMBA, bringing 10 years of experience in health, wellness and fitness positions. Advocate for pairing high-quality exercise with nutrition and positive lifestyle choices. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Licensed Zumba-instructor

Body Rocks Dance Fitness Studio
Euclid, Ohio
10.2016 - Current
  • Kept class areas clean, neat and free of distractions.
  • Provided tips on course safety and watched students for signs of fatigue and injury.
  • Greeted incoming students and answered questions to offer welcoming atmosphere.
  • Created unique choreography for classes.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked with customers to understand needs and provide excellent service.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Carried out day-to-day duties accurately and efficiently.
  • Used Microsoft Word and other software tools to create documents and other communications.

Licensed Zumba Instructor

Cleveland State Recreation Center
Cleveland , Ohio
06.2012 - 10.2019
  • Provided tips on course safety and watched students for signs of fatigue and injury.
  • Kept class areas clean, neat and free of distractions.
  • Greeted incoming students and answered questions to offer welcoming atmosphere.
  • Created unique choreography for classes.
  • Carried out day-to-day duties accurately and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Licensed Zumba Instructor

Cutz N Curves
Garfield Heights, OH
02.2011 - 10.2017
  • Created unique choreography for classes.
  • Kept class areas clean, neat and free of distractions.
  • Greeted incoming students and answered questions to offer welcoming atmosphere.
  • Provided tips on course safety and watched students for signs of fatigue and injury.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed team communications and information for meetings.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Delivered services to customer locations within specific timeframes.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Conducted research, gathered information from multiple sources and presented results.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Carried out day-to-day duties accurately and efficiently.

Education

Digital Communications And Multimedia

Ohio Center For Broadcasting
Valley View, Ohio

Language Arts Education

Ursuline College
Pepper Pike, Ohio

Associate of Arts - Data Processing And Business Management

I.C.M. School of Business
Cleveland, Ohio

Skills

  • Relationship and Community Building
  • Strength and Agility Training
  • Safety and Emergency Procedures
  • CPR Certified
  • Small and Large Group Instruction
  • Designing Classes and Routines
  • Anatomy and Physiology
  • Class Instruction
  • Music Selection
  • Positive Group Interaction
  • Dance Education
  • Providing Feedback

Timeline

Licensed Zumba-instructor

Body Rocks Dance Fitness Studio
10.2016 - Current

Licensed Zumba Instructor

Cleveland State Recreation Center
06.2012 - 10.2019

Licensed Zumba Instructor

Cutz N Curves
02.2011 - 10.2017

Digital Communications And Multimedia

Ohio Center For Broadcasting

Language Arts Education

Ursuline College

Associate of Arts - Data Processing And Business Management

I.C.M. School of Business
Felicia PierceLicensed Zumba Instructor