Felicia Qualls
Bixby,OK
Summary
Reliable Dental Assistant with 19 years of experience efficiently handling administrative tasks and assisting chairside with dental/surgical procedures. Expert in assisting with numerous procedures, setting up exam rooms, taking dental radiographs, Team-focused with commitment to providing exceptional care to all patients.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am Organized , dependable and can manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I am eger to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in your practice.
Overview
18
18
years of professional experience
3
3
Certification
Work History
Surgical (Dental) Assistant
Ashton Creek Oral Surgery Suites
Tulsa , OK
10.2004 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and surgery. Also maintain health and safety practices.
- Recorded patients' health histories, helping surgeon monitor and record vitals, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Set up trays for many different procedures. Assisted Oral Surgeon/Dentist in surgery and other personnel by handing appropriate tools and supplies needed for procedures with and without sedation, suctioning, supporting airway and recovering patient's after sedation/surgery
- Administering general anesthesia and IV sedation to patients under the supervision of an Oral Surgeon
- Assisted with post-op patient's, took x-rays, went over pre-op and post-op instructions with patient's and answered all their questions. Always made patient's comfort and safety a priority
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety
- Went over consent forms and treatment plans, filed & scanned patient's charts, brought patient's back for doctor to consult or exam. I have a great understanding of how long surgeries and procedures take and schedule sufficient time for that. Worked with OMS vision software
- Front office duties - Answered phones, scheduled and rescheduled patient's. Had a great relationship and enjoyed talking to our patient's. Addressed patient's concerns seeking resolution or support. Helped deesculate or prevent any conflicts with difficult patient's.
- Currently have been Office manager along with my other duties for the last 2 years. Supervised employees, making sure the schedule was complete and staffing was sufficient. Went over applicants, interviewed potential staff, hiring and firing. Worked with many different reps and dental offices while maintaining a great relationship with all. Ordered all office supplies (front and back office) and made sure implants were ordered for upcoming scheduled patient's.
Education
Surgical Technologists - Surgery
Platt College
Tulsa, OKSkills
- Treatment Room Preparation
- Instrument Tray Preparation
- Patient Care Standards
- Procedure Support
- Restorative Procedures
- Taking Medical and Dental Histories
- Medical Charting
- Advising and Educating Patients
- Postoperative Care Instructions
- Advising Patients
- General Anesthesia
- Local Anesthetics
- Post-Op Care
- Compliance Training
- Postoperative Evaluations
- Radiation Protection
- Individualized Care Plans
- Anesthetic Administration
- Dental Supply Inventory
- Universal Precautions
- Reading Comprehension
- Restorative Materials
- Addressing Patient Inquiries
- Autoclave Operation
- Inventory Replenishment
- Data Verification
- Active Listening
- Dependable
- Fast learner
- Oral Surgery Equipment
- Implant knowledge
- Extractions
- Grafting
- Biopsy
- Teeth in a day
- Zygoma Implants
- PRP
Certification
- X-ray and CPR certification
- Oral and Maxofacial Assistant Certification
Timeline
Surgical (Dental) Assistant
Ashton Creek Oral Surgery Suites
10.2004 - Current
Surgical Technologists - Surgery
Platt College