Felicia Reyes
Peer Counselor
Centralia,WA
Summary
Empathetic coach with good understanding of different cultures, perspectives and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping mentees navigate difficult situations and resolve conflicts positively and constructively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer Counselor
Capital Recover Center
12.2022 - Current
- Developed mentees' life skills such as time management and communication.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Implemented strategies to help mentees manage stress and difficult emotions.
- Created individualized mentoring plans for mentees, promoting personal growth and development.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Listened to clients' concerns and provided encouragement and support.
Mental Health Technician
Cascade Community Healthcare
01.2020 - 12.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Counseled and mentored clients on substance use and life choices.
Education
GED -
Centralia Community College
Centralia, WA09.1992
Skills
- Staff Meetings
- Mental Illness Treatment
- Academic Support
- Peer Support
- Community Mental Health Programs
- Positive Reinforcement Strategies
- Coping Mechanisms
- Peer Interaction
- Individual and Group Therapy
- Crisis Support
- Therapeutic Activities
- Treatment Documentation
- Group Activities
- Cognitive Behavioral Therapy
- Emotional Support
Certification
- Licensed CPC
- Licensed AAC
Timeline
Peer Counselor
Capital Recover Center
12.2022 - Current
Mental Health Technician
Cascade Community Healthcare
01.2020 - 12.2022
GED -
Centralia Community College
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