Felicia Rossin
Lake City,FL
Summary
Dynamic correctional professional with a proven track record at Columbia Correctional Institution, adept in records management and inmate supervision. Excelled in enhancing facility safety and security, employing advanced de-escalation techniques and strategic planning. Recognized for mentorship and building positive relationships, significantly contributing to operational excellence and team development.
Overview
34
34
years of professional experience
Work History
Classification Officer
Columbia Correctional Institution
Lake City, FL
07.2023 - Current
- Ensured that all documents were accurately classified before being released into circulation.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Assisted in the development of new standards and guidelines for determining appropriate classifications.
- Prepared written reports summarizing the results of classification reviews.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Maintained detailed records of all classification activities according to established procedures.
- Performed periodic audits of existing classifications to verify accuracy and compliance with established protocols.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Created comprehensive reports summarizing the findings from document classification reviews.
- Maintained updated knowledge through continuing education and advanced training.
Certified Notary Public
Self Employed Services
Lake City, FL
04.2022 - Current
- Performed pre-notarization review of documents to confirm completeness and accuracy.
- Created a professional atmosphere when dealing with customers at all times.
- Notarized documents, such as wills and trusts, to ensure authenticity of signatures.
- Maintained a logbook to record all notary signings.
- Reviewed loan documents for completeness and compliance with state and federal regulations.
- Confirmed signer identity using valid photo ID's such as driver’s license or passport.
- Scheduled appointments for customers needing notarial services.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
- Verified identification of signee by looking through identification documents, licenses and passports.
Correctional Officer Colonel
Florida Women's Reception Center
Ocala, FL
12.2020 - 11.2021
- Instructed inmates in work assignments and explained tasks.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted fire, safety and sanitation inspections.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Maintained updated knowledge through continuing education and advanced training.
- Supervised inmate activities, including meals, recreation times, and work assignments.
Correctional Officer Colonel
Lowell Correctional Institution
Ocala, Florida
11.2018 - 12.2020
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Instructed inmates in work assignments and explained tasks.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
Correctional Officer Major
Lowell Correctional Institution
Ocala , FL
02.2015 - 11.2018
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Conducted fire, safety and sanitation inspections.
- Instructed inmates in work assignments and explained tasks.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Detected potential threats and quickly defused conflicts.
- Inspected cells and other areas for contraband and safety hazards.
- Implemented rehabilitation programs aimed at reducing recidivism among inmates.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Correctional Officer Captain
Florida Women's Reception Center
Ocala, FL
06.2012 - 02.2015
- Educated incoming officers on their duties and responsibilities as part of orientation.
- Coordinated shakedowns to locate and remove unauthorized items.
- Conducted fire, safety and sanitation inspections.
- Promoted safety, order, and functionality of facility.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Ensured compliance with safety standards by inspecting equipment and facilities.
- Resolved conflicts between inmates or staff members in order to ensure a safe environment.
- Prepared reports that documented disciplinary actions taken against inmates.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Diffused disruptive behavior by verbal interventions.
- Supervised visitation and checked visitors for proper identification and contraband.
- Issued security badges and passes to guests and visitors.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Supervised the security, custody, and control of inmates within assigned areas.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Conducted scheduled headcounts to verify presence of prisoners.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Correctional Lieutenant
Lowell Correctional Institution
Ocala, FL
10.2010 - 06.2012
- Monitored security systems for compliance with established protocols.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Provided guidance to staff on proper application of correctional policies and procedures.
- Implemented appropriate discipline measures following review of investigation results.
- Provided leadership and supervision to subordinate staff.
- Advised inmates on available resources for rehabilitation purposes.
- Promoted safety, order, and functionality of facility.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted scheduled headcounts to verify presence of prisoners.
- Coordinated shakedowns to locate and remove unauthorized items.
- Communicated information regarding security, safety and operations through chain of command.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Conducted fire, safety and sanitation inspections.
- Issued security badges and passes to guests and visitors.
- Maintained order in building and on grounds of prison.
- Supervised visitation and checked visitors for proper identification and contraband.
- Prioritized and organized tasks to efficiently accomplish service goals.
Correctional Officer Sergeant
Suwannee Correctional Institution
Live Oak, FL
09.2009 - 10.2010
- Supervised subordinate officers in the performance of their duties, including inmate security and control, housing assignments, meal service, recreation activities and work details.
- Conducted fire, safety and sanitation inspections.
- Maintained order in building and on grounds of prison.
- Settled disputes between inmates.
- Prepared written reports concerning inmate's misconduct.
- Searched building and grounds, living quarters and work areas for contraband.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Correctional Sergeant
Union Correctional Institution
Raiford, FL
02.2004 - 09.2009
- Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
- Diffused disruptive behavior by verbal interventions.
- Ensured compliance with departmental policies, regulations and procedures.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Established effective working relationships with local law enforcement agencies when necessary.
- Organized recreational activities for inmates designed to improve morale within the facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Maintained order in building and on grounds of prison.
- Searched building and grounds, living quarters and work areas for contraband.
- Prepared written reports concerning inmate's misconduct.
- Communicated information regarding security, safety and operations through chain of command.
- Supervised visitation and checked visitors for proper identification and contraband.
- Conducted scheduled headcounts to verify presence of prisoners.
- Conducted random searches for contraband items such as weapons or drugs.
- Supervised subordinate officers in their daily duties.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Correctional Officer
Core Civic
Lake City , FL
05.2007 - 07.2009
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Served meals and dispensed medications to inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Inspected cells and other areas for contraband and safety hazards.
Correctional Officer
Union Correctional Institution
Raiford, FL
02.1991 - 02.2004
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Used appropriate means to discipline prisoners.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Education
Vocational Training Certificate - Cosmetology
Florida Gateway College
07-1999
Vocational Training Certification - Basic Recruit Training
Florida Gateway College
Lake City, FL09-1990
High School Diploma -
Columbia High School
Lake City, FL05-1988
Some College (No Degree) -
Florida Gateway College
Lake City, FLSkills
- Records management
- Information management
- Data classification
- Audit support
- Incident prevention
- Perimeter control
- Inmate monitoring
- Visitation oversight
- Work crew management
- Policy enforcement
- Crisis prevention intervention (CPI)
- Emergency management
- Security procedures
- Relationship building and management
- De-escalation techniques
- Strategic planning and organization
- Mental health awareness
- Emergency response
- Facility maintenance
- Safety and security enforcement
- Inmate supervision
- Armory and key control
- Continuing education
- Staff management
- Regulation compliance
- Mentorship
- Correctional facility procedures
Timeline
Classification Officer
Columbia Correctional Institution
07.2023 - Current
Certified Notary Public
Self Employed Services
04.2022 - Current
Correctional Officer Colonel
Florida Women's Reception Center
12.2020 - 11.2021
Correctional Officer Colonel
Lowell Correctional Institution
11.2018 - 12.2020
Correctional Officer Major
Lowell Correctional Institution
02.2015 - 11.2018
Correctional Officer Captain
Florida Women's Reception Center
06.2012 - 02.2015
Correctional Lieutenant
Lowell Correctional Institution
10.2010 - 06.2012
Correctional Officer Sergeant
Suwannee Correctional Institution
09.2009 - 10.2010
Correctional Officer
Core Civic
05.2007 - 07.2009
Correctional Sergeant
Union Correctional Institution
02.2004 - 09.2009
Correctional Officer
Union Correctional Institution
02.1991 - 02.2004
Vocational Training Certificate - Cosmetology
Florida Gateway College
Vocational Training Certification - Basic Recruit Training
Florida Gateway College
High School Diploma -
Columbia High School
Some College (No Degree) -
Florida Gateway College
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