Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Rowe

Louisville,KY

Summary

Dynamic professional with a proven track record at Dakota Integrated Systems, excelling in teamwork and communication. Recognized for delivering exceptional customer service and adept problem-solving skills. Highly organized and dependable, I thrive in fast-paced environments, consistently meeting deadlines while adapting to new technologies and processes. Committed to continuous improvement and fostering positive relationships.

Overview

2026
2026
years of professional experience

Work History

DQS

Dakota Integrated Systems
03.2024 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

MVP Pizza Driver

Domino's Pizza
11.2024 - 05.2025
  • Delivered pizzas promptly while maintaining high standards of customer service.
  • Assisted in navigating delivery routes efficiently to minimize delays.
  • Managed cash transactions accurately and ensured proper handling of payments.
  • Learned safety protocols for food handling and transportation to ensure compliance.
  • Communicated effectively with team members to coordinate orders and deliveries.
  • Maintained cleanliness of delivery vehicle to uphold company image and hygiene standards.
  • Adapted quickly to peak hours, ensuring timely deliveries during busy periods.
  • Worked closely with kitchen staff during peak hours to streamline workflow processes and minimize order delays.
  • Documented and kept record of information on pick-ups and deliveries, automobile mileage and fuel costs using Software.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Improved customer satisfaction by efficiently delivering pizzas and maintaining a friendly demeanor.
  • Ensured timely deliveries by effectively planning routes and prioritizing orders.
  • Reduced delivery times by utilizing GPS technology and local area familiarity.
  • Provided assistance with pizza-making during slow delivery periods, increasing overall productivity.
  • Communicated effectively with restaurant staff regarding special requests or modifications to ensure accurate order fulfillment.
  • Answered Number phone calls to write down and record details of each customer order.
  • Handled cash transactions accurately, ensuring proper payment for orders.
  • Adhered to company policies regarding food handling and sanitation procedures, ensuring all deliveries met high-quality standards.
  • Maintained cleanliness of delivery vehicle, contributing to a professional appearance for the company.
  • Resolved any customer complaints or issues promptly, escalating when necessary to maintain satisfaction levels.
  • Drove company vehicle to deliver Number customer orders, successfully maintaining zero traffic violations or citations.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Processed payments, made change, and provided receipts.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Assisted with sorting and organizing stockroom items.
  • Processed customer payments and kept accurate financial records.

Asst. Operator/boxer

Royal Consumer Products
2022 - 2024
  • Operated machinery efficiently to meet production targets and maintain workflow consistency.
  • Monitored equipment performance, identifying issues and ensuring timely maintenance to minimize downtime.
  • Collaborated with team members to streamline processes, enhancing overall productivity on the production line.
  • Conducted quality checks on products, ensuring adherence to safety standards and company specifications.
  • Assisted in training new operators on equipment usage and safety protocols, fostering a productive work environment.
  • Implemented best practices for inventory management, contributing to reduced waste and improved resource allocation.
  • Documented operational procedures and maintained accurate logs of daily activities for compliance purposes.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.
  • Contributed to product innovation by providing feedback on machine capabilities and limitations during design phase.
  • Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
  • Contributed to energy conservation efforts by optimizing machine operation schedules.
  • Enhanced team morale and productivity by organizing regular team-building activities.
  • Facilitated smoother onboarding process for new machinery through creation of detailed operating manuals.
  • Reduced waste and increased recycling, contributing to more sustainable production practices.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Collaborated with other departments to optimize production workflows.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Developed and executed training routines to enhance boxing techniques and performance.
  • Analyzed opponents' strengths and weaknesses to formulate effective fight strategies.
  • Participated in local competitions, showcasing skills and gaining valuable experience.
  • Assisted in organizing training sessions, ensuring optimal use of training facilities and equipment.
  • Focused on improving strength, agility, stamina and technique.
  • Supported recovery processes for injured boxers with appropriate rest periods, modified workouts, and referrals to medical professionals as needed.
  • Built confidence in boxers by providing constructive feedback on performance during practice sessions and matches.
  • Organized successful boxing events by coordinating logistics, scheduling matches, and promoting the event to attract spectators.
  • Ate healthy, nutritious meals on regular schedule.
  • Maintained safe training facilities by ensuring equipment was in good condition and following safety protocols at all times.
  • Cultivated a strong team environment by facilitating communication and camaraderie among boxers.
  • Attended all practices, meetings, and workouts on time.
  • Improved overall boxing skills by providing personalized training programs for individual athletes.
  • Adapted quickly to changing game plans and strategies.
  • Applied discipline and sense of responsibility toward all team and personal activities.
  • Collaborated with teammates and coaches to build relationships and create cohesive team environment.
  • Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
  • Followed instructions from coaches to execute consistent and effective results.
  • Determined areas in need of improvement and optimized strategies to strengthen performance.
  • Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
  • Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
  • Monitored competitor activities to assess strategies and gain advantages in future matches.
  • Utilized nutrition and rest to provide optimal performance and recovery times.

Education

GED -

Jefferson Community And Technical College
Louisville, KY
09.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Active listening
  • Organization and time management

Timeline

MVP Pizza Driver

Domino's Pizza
11.2024 - 05.2025

DQS

Dakota Integrated Systems
03.2024 - 06.2025

Asst. Operator/boxer

Royal Consumer Products
2022 - 2024

GED -

Jefferson Community And Technical College

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