Felicia Shepherd
Abilene
Summary
Dedicated professional with over ten years of experience in rehabilitation therapy and patient care. Proven expertise in staff training and quality assurance, leading to improved care plan execution and enhanced team performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Family Caregiver
The Shepherd Household
Abilene
11.2022 - Current
- Cleaned and organized living spaces to maintain a tidy home environment.
- Prepared meals according to dietary preferences and restrictions for family members.
- Assisted with laundry tasks, ensuring clothes were washed, dried, and folded properly.
- Managed grocery shopping, selecting quality items while adhering to budget constraints.
- Coordinated household schedules, organizing appointments and events for family members.
- Communicated effectively with family members to understand needs and preferences clearly.
- Cleaning and organizing living spaces, such as bedrooms, bathrooms, kitchens, and other areas of the home.
- Providing laundry services including washing, drying, folding and ironing clothes.
- Vacuuming carpets, rugs, furniture and hardwood floors.
- Organizing closets and cupboards in order to maximize storage space.
- Transporting children to school or activities when necessary.
- Taking out trash and recycling materials from the home on a daily basis.
- Running errands such as picking up dry cleaning or groceries.
- Keeping track of expiration dates on food items in pantries or refrigerators.
Rehabilitation Therapy IV
San Angelo State Supported Living Center
Carlsbad
09.2017 - 12.2022
- Assisted with staff assignments and provided guidance to improve team performance.
- Trained new rehabilitation staff to enhance service delivery capabilities.
- Ensured quality rehabilitation programming for individuals to facilitate successful community reintegration.
- Screened, interviewed, and onboarded qualified PNMP coordinators for optimal staffing.
- Scheduled and participated in care plan meetings according to facility guidelines.
- Contributed to inquiries surrounding allegations concerning neglect, abuse, or misappropriation of an individual's belongings in relation to habilitation therapy.
- Maintained confidentiality of sensitive information while updating physical nutritional management plan databases.
- Provides oversight and guidance to services delivered to individuals by direct care staff in the areas of physical and nutritional management, oral and enteral eating, positioning, mobility, communication, and other related PNMP services.
- Conducts competency-based training of staff and mentors new staff.
- Monitors therapeutic activities, communicating problems and recommendation for improvement to Habilitation Therapy staff.
- Monitors the availability, condition, and proper use of assistive equipment and ensures appropriate availability and condition of PNMPC instructions and illustrations.
- Performs and leads the work of the others to perform duties including distribution of assignments, providing coaching to improve the quality of work and acts as an interface between direct support professionals and Habilitation Therapists.
- Trains, leads, mentors and guides others in the implementation of planned client therapy programs, and in the set up and preparation of equipment for therapeutic activities and ensures equipment is well functioning.
- Participates, and assists others to participate, in PNMP meetings and clinics, NMT (Nutritional Management Team) meetings, and PST/HST (Personal Support Team/Health Status Team) meetings. Maintains client records, ensures proper inventory levels, completes data system entry, ensures the distribution of Physical Nutritional Management Plans (PNMPs), in-services and other documentation under the direction of the Habilitation Therapists.
- Provides new employee orientation and refresher training as indicated and oversees the training of new employees with specific individuals served in lifting, mealtime procedures and other PNMP related activities/plan.
- Participated in state and federal survey processes to ensure compliance with regulations.
PNMP Coordinator
San Angelo State Supported Living Center
Carlsbad
06.2010 - 08.2017
- Providing oversight and guidance to services related to Physical and Nutritional management, including, oral and enteral eating, positioning during bathing, mouth care, when in bed/chair, and mobility
- Conducting competency-based training for staff and mentoring new hires.
- Monitoring therapeutic activities and communicating recommendations for improvement
- Ensuring the availability and proper use of assistive equipment and maintaining individual's records.
- quipment, and maintaining individual records.
- Participating in meetings and clinics related to Physical Nutritional Management
Direct Support Professional
San Angelo State Supported Living Center
Carlsbad
09.2003 - 05.2009
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Implemented behavioral support plans of individuals to reduce inappropiate behavior/maladaptive behaviors and to acquire alternative adaptive skills and behaivors.
- Provided assistance and training on independent living skills, such as personal hygiene, light housework, laundry, meal preparation, transportation, using the telephone, and medication and money management.
- Participated in the development and implementation of each individual's support plan.
- Assisted individuals with profound intellectual disabilities and autism with the completion of everyday tasks in order to achieve as much independence as they are capable of.
- Recorded and monitored patients' daily tasks, identifying and reporting any physical, cognitive, or functional changes to the interdisciplinary healthcare team to ensure timely interventions and optimal care outcomes.
Education
Associate of Arts - Certificate in Nursing Assistance
Cisco College
Abilene, TX02-2026
Associate of Arts - Health Care Administration
University of Phoenix
Phoenix, AZ03-2010
Skills
- Patient care and coordination
- Team collaboration
- Staff training and development
- Quality assurance
- Documentation and reporting
- Care plan execution
Certification
Certified Nurse Aide
Timeline
Family Caregiver
The Shepherd Household
11.2022 - Current
Rehabilitation Therapy IV
San Angelo State Supported Living Center
09.2017 - 12.2022
PNMP Coordinator
San Angelo State Supported Living Center
06.2010 - 08.2017
Direct Support Professional
San Angelo State Supported Living Center
09.2003 - 05.2009
Associate of Arts - Certificate in Nursing Assistance
Cisco College
Associate of Arts - Health Care Administration
University of Phoenix