Felicia Shook

• Observed proper use of chemicals when cleaning various surfaces.
• Sanitized all areas of the hotel lobby and public restrooms.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Followed safety procedures when handling hazardous materials.
• Reported any maintenance issues or damage to supervisors immediately.
• Replenished supplies such as drinking glasses and coffee cups in guest rooms.
• Delivered requested items such as extra pillows or blankets to guest rooms.
• Organized closets with hangers for guests' clothing items.
• Responded to requests from guests regarding housekeeping needs.
• Changed bed linens and towels, tidied up rooms.
• Scrubbed kitchen appliances, countertops and fixtures.
• Inspected guest rooms after cleaning to ensure they were presentable.
• Provided information about hotel services upon request from guests.
• Used cleaning chemicals following proper guidelines.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Maintained and organized cleaning supplies stock.
• Cleaned building floors by sweeping, mopping and scrubbing.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Checked inventory for required supplies and made lists for needed cleaning products.
• Communicated with maintenance team on damages to repair.
• Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
• Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Sorted and counted linens and organized in storage areas.
• Supplied extra towels and toiletries when requested to optimize guest comfort.
• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
• Inspected furniture for damage or stains in between guest stays.
• Communicated with customers about requests for additional supplies or cleaning services.
• Reported damage or theft of hotel property to management.

• Maintained a clean and organized work area throughout shift.
• Monitored expiration dates on food items for freshness assurance.
• Organized inventory shelves for easy access and maintenance of stock levels.
• Operated cash registers to process payments from customers.
• Collaborated with team members to achieve daily goals.
• Looked for ways to go above and beyond job requirements.
• Collaborated with team members to achieve project milestones within set deadlines.
• Worked hard to learn required tasks quickly to maximize performance.
• Greeted customers upon entering the store with friendly demeanor.
• Collaborated with team members to maximize productivity and efficiency.

• I made sandwiches and cooked food.

• We cleaned the floors and all the equipment, we had to wash dishes.