Summary
Overview
Work History
Education
Skills
Certification
Additional Work Experience
Timeline
Generic

Felicia Singh

Orlando,FL

Summary

Experienced Registered Nurse with a background in Progressive Care Unit (PCU) and behavioral health settings. Proficient in managing medically complex patients with acute and chronic conditions, as well as individuals in psychiatric crisis under Baker-Act and March-man Act protocols. Skilled in patient assessment, crisis intervention, and care coordination, with a proven ability to navigate high-acuity environments while prioritizing patient safety and dignity.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Local Travel Nurse

Healthtrust
01.2025 - Current
  • Delivered care in behavioral health, PCU, Med-Surg, and step-down units.
  • Managed psychiatric emergencies; collaborated with crisis teams.
  • Admitted and stabilized patients with acute health and psychiatric conditions.
  • Documented care plans and interventions using multiple EMR platforms.
  • Adjusted rapidly to varying protocols across facilities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Charge Registered Nurse - PCU

Orlando Health
06.2023 - 05.2025
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Led care for Baker-Act and March-man Act patients.
  • Completed assessments and psychiatric evaluations.
  • Managed medical-psychiatric comorbidities and ensured safe transitions.

Student Nurse Intern

Orlando Health
11.2022 - 06.2023
  • Assisted PCU and behavioral health units.
  • Supported care delivery and documentation.

Customer Service Rep

SuperJeweler.com
08.2020 - 07.2021

Customer Service Rep

AON Hewitt
10.2017 - 09.2019

Guest Counselor

NBC Universal
08.2015 - 08.2017

Bookkeeper/Cashier

Nemet Motors
01.2014 - 01.2015

Medical Office Assistant

Ace Medical & Rehab
07.2011 - 11.2012

Education

BSN - Nursing

Chamberlain College of Nursing
Remote
08-2025

ASN - Nursing

Concorde Career College
Jacksonville, FL
10.2022

Advanced Regents Diploma - undefined

Hillcrest High School
Jamaica, NY
08.2011

Skills

  • Psychiatric intake assessments
  • Crisis management
  • Baker Act compliance expertise
  • Experience with March-man Act regulations
  • Telemetry system oversight
  • Proficient in electronic medical records
  • Proficient in clinical documentation
  • Patient care in transitional settings
  • Critical care expertise
  • Integrated treatment knowledge
  • Safe medication handling
  • Proficient in EPIC
  • Meditech and Expanse expertise
  • Patient assessment process
  • Health insurance verification expertise
  • Cross-functional collaboration
  • Compassionate communication
  • Proficient in managing disputes
  • Strategic leadership

Certification

  • Registered Nurse (RN), FL, Compact License, 04/27
  • BLS, Certification
  • ACLS, Certification
  • CPR, Certification
  • CCRN, Certification
  • LVN License, Certification, if active

Additional Work Experience

  • Customer Service Rep, SuperJeweler.com, New York, NY, 08/20, 07/21
  • Customer Service Rep, AON Hewitt, Orlando, FL, 10/17, 09/19
  • Guest Counselor, NBC Universal, Orlando, FL, 08/15, 08/17
  • Bookkeeper/Cashier, Nemet Motors, Jamaica, NY, 01/14, 01/15
  • Medical Office Assistant, Ace Medical & Rehab, Jamaica, NY, 07/11, 11/12

Timeline

Local Travel Nurse

Healthtrust
01.2025 - Current

Charge Registered Nurse - PCU

Orlando Health
06.2023 - 05.2025

Student Nurse Intern

Orlando Health
11.2022 - 06.2023

Customer Service Rep

SuperJeweler.com
08.2020 - 07.2021

Customer Service Rep

AON Hewitt
10.2017 - 09.2019

Guest Counselor

NBC Universal
08.2015 - 08.2017

Bookkeeper/Cashier

Nemet Motors
01.2014 - 01.2015

Medical Office Assistant

Ace Medical & Rehab
07.2011 - 11.2012

Advanced Regents Diploma - undefined

Hillcrest High School

BSN - Nursing

Chamberlain College of Nursing

ASN - Nursing

Concorde Career College