Felicia Smith
Tallapoosa,GA
Summary
Results-driven Quality Control Inspector at TydenBrooks with expertise in precision measurement and defect analysis. Proven ability to train employees and enhance product quality through effective communication and rigorous testing protocols. Committed to ensuring compliance with customer specifications while fostering a collaborative environment to achieve quality objectives.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
TydenBrooks
Tallapoosa, GA
07.2021 - 05.2025
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Tested finished goods prior to shipment according to established protocols.
Case Manager
Tallatoona Community Action
Bremen, GA
02.2021 - 07.2021
- Counseled clients on available resources within the community that could help meet their needs.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Collaborated with other service providers to ensure continuity of care for clients.
- Compiled reports on cases and submitted them to supervisors as required.
- Assisted individuals with eligibility for available benefits.
Administrative Clerk
Owens & Sons Lumber Company
Tallapoosa, GA
05.2017 - 03.2021
- Performed data entry duties to update client information in databases.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Maintained accurate records of financial transactions using accounting software programs.
- Created purchase orders for various vendors in accordance with company procedures.
- Resolved customer complaints in a timely manner.
- Reviewed all invoices for accuracy prior to processing payment requests.
- Verified vendor invoices against purchase orders before submitting them for payment approval.
- Organized and maintained filing systems both electronically and manually.
- Ordered supplies and equipment as needed.
- Processed employee payrolls according to established guidelines.
- Monitored logs and work records to track and manage reports, inventory and supplies.
- Greeted and signed in visitors to facilitate front office operations.
- Handled incoming and outgoing correspondence, including mail, email, and faxes.
Education
High School Diploma -
Haralson County High
Tallapoosa, GA05-2000
Skills
- Quality inspection
- Defect analysis
- Precision measurement
- Product testing
- Label verification
- Employee training
Timeline
Quality Control Inspector
TydenBrooks
07.2021 - 05.2025
Case Manager
Tallatoona Community Action
02.2021 - 07.2021
Administrative Clerk
Owens & Sons Lumber Company
05.2017 - 03.2021
High School Diploma -
Haralson County High
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