Felicia Staley
Lynnwood,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Community Health Outreach Worker
Seattle & King County Public Health
Seattle , WA
2020.01 - 2023.05
- Delivered presentations at schools, churches, clinics about relevant topics in public healthcare.
- Monitored progress of clients through periodic home visits or phone calls.
- Maintained records of program activities and outcomes for reporting purposes.
- Provided case management services including advocacy, counseling, crisis intervention and referrals.
Supervisor
The Oaks
Shoreline , WA
2018.10 - 2020.06
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
Education
Master of Arts - Counseling Psychology
Grand Canyon University
Phoenix, AZ2023-09
Bachelor of Arts - Cognitive Psychology
Maricopa Community Colleges - Mesa Community College
Mesa, AZ2012-06
Associate of Arts - Accounting And Business Management
Edmonds Community College
Lynnwood, WA2009-06
Skills
- Health Promotion
- Cultural Competency
- Project Planning
- Community Engagement
Accomplishments
- Stayed continually on honor role throughout college studies
- Supervised team of three staff members.
- Documented and resolved vaccine hesitancy documents which led to an increase in COVID-19 vaccines among unsheltered residents in King County.
- Resolved product issue through consumer testing.
- Collaborated with team of 12 in the development of The HEART TEAM.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
"Radiate boundles love towards the entire world" Buddha
This quote helps me to remember to that every humane being needs to be treated with dignity and respect no matter what.
Timeline
Community Health Outreach Worker
Seattle & King County Public Health
2020.01 - 2023.05
Supervisor
The Oaks
2018.10 - 2020.06
Master of Arts - Counseling Psychology
Grand Canyon University
Bachelor of Arts - Cognitive Psychology
Maricopa Community Colleges - Mesa Community College
Associate of Arts - Accounting And Business Management
Edmonds Community College
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