Felicia Sutherland
White Cloud,MI
Summary
Professional worker with a strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Hometown Liberati's
02.2025 - 11.2025
- Managed table assignments, optimizing guest flow and reducing wait times during peak hours.
- Resolved customer complaints promptly, enhancing guest experience and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
Retail Sales Associate
Dunham's Sports
03.2025 - 11.2025
- Assisted customers with knowledge of merchandise.
- Processed transactions accurately and efficiently using point-of-sale systems to enhance customer experience.
- Maintained a clean and organized sales floor to ensure a welcoming shopping environment for customers.
Power Washer
Speedy Clean
02.2020 - 09.2024
- Operated power washing equipment to clean surfaces effectively and maintain safety standards.
- Communicated with clients to understand specific cleaning requirements and address concerns directly.
Assistant Teacher
Little one's daycare
03.2024 - 05.2024
- Supported classroom activities by preparing instructional materials and assisting in lesson implementation.
- Mentored new staff on classroom procedures, enhancing team cohesion and operational effectiveness.
Education
High School Diploma -
White Cloud High School
White Cloud, MI05-2023
Skills
- Teamwork and collaboration
- Cash handling
- Customer service
- Safe food handling
- Strong work ethic
Certification
- FFA Certificate
- Food Safety Certificate
- OSHA training
Timeline
Retail Sales Associate
Dunham's Sports
03.2025 - 11.2025
Server
Hometown Liberati's
02.2025 - 11.2025
Assistant Teacher
Little one's daycare
03.2024 - 05.2024
Power Washer
Speedy Clean
02.2020 - 09.2024
High School Diploma -
White Cloud High School