Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Felicia Taboada

Miami,FL

Summary

Detail-oriented and experienced accounting professional with a diverse background in finance, customer service, and entrepreneurial ventures. Seeking opportunities to leverage extensive experience in accounting and customer service.


Overview

24
24
years of professional experience
1
1
Certification

Work History

Accounting and Administrative Specialist

Happy Wave Therapy
05.2020 - 01.2023
  • Manage day-to-day accounting functions, including bookkeeping, invoicing, and financial reporting
  • Provide administrative support, including scheduling appointments and managing client communications
  • Assist in developing and implementing office procedures to enhance efficiency.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.

Accountant

Vicente Furniture
01.2009 - 01.2019
  • Oversaw financial transactions, prepared financial statements, and managed accounts payable/receivable
  • Conducted regular audits to ensure accuracy and compliance with financial regulations
  • Assisted with budgeting and financial forecasting to support business operations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.

Accounting Specialist

Brikell Laws Office
09.2007 - 01.2009
  • Managed client billing and reconciled accounts
  • Prepared and analyzed financial reports for legal cases
  • Coordinated with legal staff to ensure accurate financial documentation.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.


Notary Public and Customer Service Representative

Notary and Customer Service
10.2005 - 09.2007
  • Provided notarial services, including the witnessing and certification of documents
  • Handled customer inquiries and provided exceptional service in various administrative capacities.
  • Administered oath to document signers to obtain affirmation of truth.
  • Checked documents and identifying credentials for all parties.
  • Provided guidance to customers to facilitate completion of notarial documents.

Owner/Operator

Child Care Business
04.2002 - 01.2004
  • Established and managed a child care business, including daily operations, budgeting, and client relations
  • Ensured compliance with local regulations and maintained a safe and nurturing environment for children.
  • Trained and motivated employees to perform daily business functions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Bank Teller

Wachovia Bank
09.1998 - 01.2004
  • Processed transactions, provided customer service, and managed financial accounts
  • Assisted customers with account inquiries and resolved issues efficiently.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Associate of Arts - English Language Studies

Miami Dade College
Miami, FL

Bachelor of Arts - Accounting

Universidad De La Habana

Skills

  • Financial Reporting
  • Bookkeeping
  • Customer Service
  • Administrative Support
  • Notarization
  • Bilingual: English and Spanish
  • Document Management
  • Expense Reporting
  • Order Processing

Certification

Certified Notary Public, Florida

References

Available upon request

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Accounting and Administrative Specialist

Happy Wave Therapy
05.2020 - 01.2023

Accountant

Vicente Furniture
01.2009 - 01.2019

Accounting Specialist

Brikell Laws Office
09.2007 - 01.2009

Notary Public and Customer Service Representative

Notary and Customer Service
10.2005 - 09.2007

Owner/Operator

Child Care Business
04.2002 - 01.2004

Bank Teller

Wachovia Bank
09.1998 - 01.2004

Associate of Arts - English Language Studies

Miami Dade College

Bachelor of Arts - Accounting

Universidad De La Habana
Felicia Taboada