Summary
Overview
Work History
Education
Skills
Pronouns
Personal Information
Availability
Timeline
Generic

Felicia Taitoa

Murrieta

Summary

Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.

Overview

4
4
years of professional experience

Work History

Retail Worker

Spirit Halloween
08.2024 - 11.2024
  • Ensuring my customer service is exceptional by providing an open and friendly demeanor, establishing eye contact, and welcoming customers
  • Promoting add-on sales and using suggestive selling to advertise merchandise
  • Help with stocking, marketing, minimizing damage and defects, and signing and pricing merchandise
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Promoted store events and special promotions through engaging interactions with customers both in-person and via social media platforms.
  • Offered assistance with fitting rooms or locating sizes/styles not immediately available on the sales floor, ensuring a seamless shopping experience.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.

Respite Worker

Cambrian Homecare
01.2023 - 01.2024
  • Aiding with toileting, dressing, grooming, and bathing
  • Assisting with food preparation and feeding, as well as cleaning client-used spaces such as the living room, kitchen, bedroom, and bathroom
  • By offering company, loneliness can be avoided and sociability for the patient is made easier
  • Fully flexible in any circumstance while remaining calm under pressure and maintaining empathy for patients
  • Improved client well-being by providing consistent and compassionate care during respite periods.
  • Developed strong rapport with clients and their families, fostering trust and open communication.
  • Established clear boundaries while still maintaining compassion when working with challenging client behaviors.
  • Offered engaging activities that promoted mental stimulation and physical activity for clients during respite periods.
  • Enhanced family support systems by offering reliable respite services, allowing caregivers to take necessary breaks.
  • Managed emergency situations calmly and efficiently while following established protocols to ensure client safety.
  • Maintained a safe and clean environment for clients, ensuring their comfort and security during respite care.

Behavioral Health Technician

SBT Health Solution Based Treatment
01.2023 - 01.2024
  • Gives direct client care, which includes administering prescriptions, keeping track of vital signs, looking out for adverse effects, and making sure drugs are taken as prescribed
  • Assuring clients and their families should receive the correct assistance, preparation, and education needed for treatment
  • I've gained outstanding writing and verbal communication abilities, as well as time management and organization skills
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched resident belongings prior to and during stays.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.

Waitress

Golden Ginger Chinese Restaurant
01.2021 - 01.2022
  • Responsible for making sure guests are satisfied by providing a great eating experience and a comfortable environment
  • Taking food and beverage orders, considering dietary restrictions and special requests
  • Stocking service stations and arranging dining areas before and after guest use
  • Prioritizing all safety, health, and sanitary regulations
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Education

No Degree -

Paloma Valley Highschool
Perris, CA
06-2023

Skills

  • Customer service
  • Multitasking
  • Fast-paced environment
  • Team player
  • Adaptability
  • Problem-solving
  • Attention to detail
  • Reliability and punctuality
  • Store maintenance
  • Stock replenishment
  • Sales proficiency
  • Customer satisfaction measurement

Pronouns

SHE/HER

Personal Information

Date of Birth: 01/17/05

Availability

Open availability for both full-time and part-time roles and have no objections to working weekends, holidays, or overnight/night shifts.

Timeline

Retail Worker

Spirit Halloween
08.2024 - 11.2024

Respite Worker

Cambrian Homecare
01.2023 - 01.2024

Behavioral Health Technician

SBT Health Solution Based Treatment
01.2023 - 01.2024

Waitress

Golden Ginger Chinese Restaurant
01.2021 - 01.2022

No Degree -

Paloma Valley Highschool

Similar Profiles

CREATE PROFILE
Felicia Taitoa