Felicia Thomas
Hollywood,FL
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Protective security guard with several years of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2021
2021
years of professional experience
Work History
Security Officer
United Protection Group
03.2017 - 04.2020
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Officer
Fountains On Ocean Blvd
Fort Lauderdale, FL
02.2017 - 03.2020
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
Correctional Officer
Department of Corrections
, FL
06.2010 - 02.2016
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Performed head counts, checking cells for missing inmates.
- Served meals and dispensed medications to inmates.
- Used appropriate means to discipline prisoners.
- Guarded facility entrances to screen visitors.
Food Service Supervisor
Aramark
Miami, FL
- Ordered necessary food supplies from vendors within budgetary guidelines.
- Ensured that all health codes were strictly followed in the food preparation areas.
- Developed recipes, analyzed nutritional content of menu items, and monitored portion sizes.
- Inspected kitchens and storage areas for cleanliness, temperature control and organization.
- Maintained accurate inventory of all food items, supplies and equipment.
- Planned menus for special events and ensured timely delivery of meals to clients.
- Supervised, trained and evaluated kitchen inmates on proper food handling techniques and safety procedures.
- Kept work area clean and organized at all times in compliance with health codes regulations.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06-1999
Some College (No Degree) - Criminal Justice
Miami Dade College
Miami, FLSkills
- Document Management
- Electronic surveillance
- Investigation documentation
- Emergency Response
- Staff Management
- CCTV Surveillance
- Operations Management
- Interior and exterior patrol
- Detail Oriented
Timeline
Security Officer
United Protection Group
03.2017 - 04.2020
Security Officer
Fountains On Ocean Blvd
02.2017 - 03.2020
Correctional Officer
Department of Corrections
06.2010 - 02.2016
High School Diploma -
Miami Carol City Senior High School
Some College (No Degree) - Criminal Justice
Miami Dade College
Food Service Supervisor
Aramark