Hi, I’m
Felicia Upshaw
Philadelphia,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
27
years of professional experience
1
Certification
Work History
Thomas Jefferson University Hospitals-Methodist Division, Philadelphia, PA
Sr. Vet. Technician/Shipping and Receiving Coordinator
2005.09 - Current (19 years)
Job overview
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Monitored vital signs of patients and recorded results in patient charts.
- Collaborated with veterinary staff to ensure quality patient care was maintained at all times.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Ensured that all safety protocols were followed when handling hazardous materials or operating equipment such as x-ray machines or anesthesia machines.
- Performed physical exams, administered vaccinations and euthanized animals as needed.
- Assisted with the collection of blood samples for laboratory testing.
- Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
- Maintained accurate records of incoming and outgoing shipments.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Coordinated the scheduling of deliveries with customers and vendors.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Implemented strategies for improving efficiency throughout the shipping process.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Implemented on-the-job training activities to cross-train employees on various tasks.
Aston Veterinary Hospital, Aston, PA
Veterinary Technician
1998.03 - 2004.08 (6 years & 5 months)
Job overview
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
Education
Manor College , Jenkintown, PA
from Veterinary Technology
1998-06
Skills
- Client Education
- Emergency Care
- Patient Health Evaluations
- Effective Wound Healing Techniques
- Safe Animal Restraint
Affiliations
- Play clarinet
- Birding
Certification
- CVT
- LAT
Timeline
Sr. Vet. Technician/Shipping and Receiving Coordinator
Thomas Jefferson University Hospitals-Methodist Division
2005.09 - Current (19 years)
Veterinary Technician
Aston Veterinary Hospital
1998.03 - 2004.08 (6 years & 5 months)
- CVT
- LAT
Manor College
from Veterinary Technology
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Flexible work hoursWork-life balanceWork from home optionPaid sick leave4-day work weekPaid time offHealthcare benefitsCareer advancementSimilar Profiles
Danielle DeCarloDanielle DeCarlo
Receptionist at Thomas Jefferson University Hospitals-Methodist DivisionReceptionist at Thomas Jefferson University Hospitals-Methodist Division
GINA DICICCIOGINA DICICCIO
Linen Associate at Thomas Jefferson University, Thomas JeffersonLinen Associate at Thomas Jefferson University, Thomas Jefferson
Schyler JosephSchyler Joseph
Oncology Financial Advocate at Thomas Jefferson University Hospital SKCCOncology Financial Advocate at Thomas Jefferson University Hospital SKCC