Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

FELICIA UPSHAW

PHILADELPHIA,PA

Summary

Veterinary Technician with over 20 years of experience that covers emergency, large and small animal care, working in a multi-doctor small animal practice and working in an animal research environment.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

27
27
years of professional experience

Work History

CVT

Banfield Animal Hospital
12.2024 - Current

Providing anesthesia support by monitoring patients undergoing dental and spay/neuter procedures. Providing customer/client based service for people bringing their pets in for routine and sick appointments. Utilizing excellent communication skills. Working effectively in a fast-paced environment. Assisting with day-to-day operations, working efficiently and productively with all team members.

Senior Veterinary Technician/ Shipping Coordinator

Thomas Jefferson University
09.2005 - 12.2024
  • Monitoring the health and welfare of laboratory animals in accordance with USDA and GLP standards, following up on any issues detected and reported by animal caretakers, training researchers/post-doctoral students/lab technicians/volunteers to properly handle and care for lab animals, managing the vivarium sentinel program, placing intravenous catheters for anesthetic induction, monitoring anesthesia, post operative care, providing treatment for medical cases under veterinary care, responsible for ordering supplies and equipment for use by research staff.
  • As the shipping coordinator I educate research staff on the proper procedures to ship/receive animals from outside institutions, contact facilities to initiate and follow up on incoming and outgoing domestic and international shipments, schedule and pack animals for outgoing shipments, receive incoming shipments and house them in our quarantine facility, manage the sentinel screening of quarantined animals.

Research Technician - Cardio infusion Department

Huntingdon Life Sciences
03.2003 - 01.2004
  • Performed tasks in a contract research environment providing care for research animals within GLP, USDA and FDA guidelines, administered experimental products via intravenous and oral routes, administered anesthetics and monitored anesthesia, performed surgical implantation of venous ports and telemetry monitors for experimental use, post-op care, taking the lead on a research project and providing all information and equipment necessary to perform each task.

Veterinary Technician

Aston Veterinary Hospital
01.2000 - 03.2003
  • Assessed incoming patients and informed the veterinarian of the nature of the visit, restrained animals for examination and vaccination, collected blood/urine/feces for in-house and out-house analysis, placed venous and urinary catheters, captured/developed x-rays and helped interpret film, assisted with ultrasound, induced animals for surgery and monitored anesthesia, provided post op care, performed general dentistry, administered medicine/treatment for hospital patients and boarding animals, assisted and performed humane euthanasia under vet supervision.

Veterinary Technician

Quakertown Veterinary Clinic
05.1998 - 01.2000
  • Fulfilled the duties of the emergency care vet tech for large and small animals. Managed phone calls and triage during emergency hours, placed intravenous catheters, collected blood samples, captured and developed x-rays, performed wound care, ran in-house cbc/chem/urinalysis/fecal analysis, administered medications and anesthetics, prepared animals for surgery, monitored anesthesia, assisted in surgery, provided post-operative care, humanely euthanized animals under the supervision of the veterinarian.

Education

Associate of Science - Veterinary Technology

Manor College
Jenkintown, PA
01.1998

High School -

Cardinal Dougherty High School
Philadelphia, PA
01.1991

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Calm under pressure

Accomplishments

  • Laboratory Animal Technician, 2007-03-01
  • Associate Laboratory Animal Technician, 2004-01-01
  • State Certified Veterinary Technician, 1998-06-01

Timeline

CVT

Banfield Animal Hospital
12.2024 - Current

Senior Veterinary Technician/ Shipping Coordinator

Thomas Jefferson University
09.2005 - 12.2024

Research Technician - Cardio infusion Department

Huntingdon Life Sciences
03.2003 - 01.2004

Veterinary Technician

Aston Veterinary Hospital
01.2000 - 03.2003

Veterinary Technician

Quakertown Veterinary Clinic
05.1998 - 01.2000

Associate of Science - Veterinary Technology

Manor College

High School -

Cardinal Dougherty High School