Felicia Ussery

Conducted ongoing audits and risk assessments, implementing recommendations for SOC audit access reviews, delivering over 200 access reviews. Launched one-on-one reviews for individual managers, authoring in-depth performance reports and advising on necessary corrective measures. Executed terminations according to standards and within SLA. Additionally, facilitated new hire training within two weeks of the start date. Oversaw Active Directory account permissions to maintain system security and compliance. Coordinated design, implementation, and support of IAM technologies to enhance security posture. Developed and implemented role based access controls(RBAC), and separation of duties policies. Led identity lifecycle management efforts, overseeing rovisioning/deprovisioning and facilitating privileged access integrations.

Created comprehensive reports for management, highlighting operational performance metrics to inform decision-making. Conducted risk assessments to ensure compliance with regulatory requirements and policies. Implemented authentication and authorization using SAML, OAuth2 and OIDC. Collaborated with departments to identify and document Role-Based Access Control requirements, enhancing security protocols. Oversaw file server monitoring with Varonis applications.

Provisioned user security roles and managed security groups to enhance access control across platforms and applications. Ensured compliance with policy regulations for sensitive security access, mitigating risks associated with outsourced vendors. Collaborated with business units and IT partners to troubleshoot pre-implementation activities, ensuring robust application security assessment. Maintained and developed operational procedures alongside a comprehensive security knowledge base.

Managed user access roles, provisioning and de-provisioning RBAC to ensure secure access control. Granted system administration access to servers and databases. Created Active Directory accounts and granted access to requested AD groups. Processed Batch request spreadsheets generated from Identity Management Suite or Security Access request based on employee primary job function. Led POD team, facilitating troubleshooting of complex access issues to enhance team effectiveness.

Managed and monitored POD team workflow and ensured work was completed within defined Service Level Agreements

• Conducted onboarding for new applications and updated procedures.
• Championed engagement initiatives, driving participation in surveys to improve team work environment.
• Adhered to all compliance and audit operational procedures