Felicia Wash
Banning,CA
Summary
Skilled in coordinating invoicing and billing activities. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about basic office equipment function, Microsoft sites, inventory controls, recipe development and menu planning. Serv Safe certified.
Overview
14
14
years of professional experience
1
1
Certification
Work History
BREAKFAST ATTENDANT
Hampton Inn By Hilton
01.2021 - Current
- Plan /Prepare breakfast Bar daily for hotel guest
- Maintain inventory control
- Practiced First In First Out
- Maintain cleanliness of kitchen, serving area and dining area
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines
- Ordered food supplies at end of shift for next day delivery by suppliers
- Assisted with bussing tables and cleaning up spills
- Monitored food and beverage supplies, assisting with restocking when needed
- Delivered exceptional guest experiences through attentive service and quick response to issues
Vegan/ Pantry
Harvest Table
08.2019 - 01.2021
- Prepared more than 7 dishes per day in fast-paced cafe environment while maintaining high customer satisfaction rate
- Garnished and presented menu offerings with pleasing appearance following company guidelines
- Enforced proper sanitation practices to prevent spoiling or contamination of foods
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Skilled at working independently and collaboratively in team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Worked effectively in fast-paced environments
Pantry/Cold Prep,
Bone Appetit Management Company
09.2018 - 08.2019
- Made sandwich sauces, salad dressings and other special condiments following restaurant recipes and safe food handling procedures
- Assembled salads, sandwiches, and other cold menu offerings
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines
- Assisted cooks and other food prep workers with preparation of other menu offerings.
Youth Director
Ajalon Baptist Church
09.2009 - 12.2017
- Scheduled summer activities, including field trips, visits to cultural institutions and recreational swimming pools
- Worked with church leadership, parents and volunteers to establish clear goals and guidelines for church youth
- Oversaw team of youth volunteers
- Meet with senor Pastor monthly to report ministry's progress
- Maintained safety and security of all children involved in program
- Maintained assigned budget
- Coordinated/Planned monthly Food Distribution
- Taught and counseled youth ages 5 to 18
Café Worker/Cashier
Worldmark By Wyndham
07.2013 - 04.2015
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Properly verified customer identification for alcohol or tobacco purchases
- Rotated stock items and ingredients to maintain efficiency and freshness
- Took inventory of supplies and equipment, placing requisitions for purchases to maintain stock levels
- Completed opening, closing and shift change tasks to promote store efficiency
- Served drinks and prepared specialty beverages
- Operated cash register, collected payments and provided accurate change.
Education
Associate of Arts - Hospitality Management
College of The Desert
Palm Desert, CA05.2021
Skills
- Microsoft suites
- Customer service
- Invoicing and billing
- Office equipment
- Organization and efficiency
- Proper Storage Procedures
- Debris and Trash Removal
- Safety Precautions
- Buffet Maintenance
- Cleaning and Disinfection Standards
- Juice Dispenser Maintenance
- Menu Inquiries
- Servsafe Certified
- Food Preparation
- Food Restocking
- Clean Dining Areas
- Hospitality Management
- Health Code Requirements
- Food Safety
- Stocking
Certification
ServSafe Culinary Arts Beginners Certificate
Timeline
BREAKFAST ATTENDANT
Hampton Inn By Hilton
01.2021 - Current
Vegan/ Pantry
Harvest Table
08.2019 - 01.2021
Pantry/Cold Prep,
Bone Appetit Management Company
09.2018 - 08.2019
Café Worker/Cashier
Worldmark By Wyndham
07.2013 - 04.2015
Youth Director
Ajalon Baptist Church
09.2009 - 12.2017
Associate of Arts - Hospitality Management
College of The Desert
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