Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Washington

Hinesville,GA

Summary

Friendly and enthusiastic cook/prep cook with 10+ years of specialization in different restaurants. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Reliable Environmental services Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

34
34
years of professional experience

Work History

Environmental Services Housekeeper

PCSI
03.2020 - Current
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.

Crew Leader

Goodwill
02.2019 - 12.2020
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.

Environmental Services Housekeeper

Hinesville Housing Authority
06.2016 - 05.2019
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.

cook/prep cook

Riverboat Crusie
04.2014 - 09.2016
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Turn or stir foods to ensure even cooking
  • Season and cook food according to recipes or personal judgment and experience
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
  • Portion, arrange, and garnish food, and serve food to waiters or patrons
  • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
  • Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption
  • Bake breads, rolls, cakes, and pastries
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

prep cook

Joe's Crab Shack
05.2013 - 11.2013
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
  • Take and record temperature of food and food storage areas such as refrigerators and freezers
  • Keep records of the quantities of food used
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
  • Portion and wrap the food, or place it directly on plates for service to patrons
  • Weigh or measure ingredients
  • Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
  • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
  • Cut, slice or grind meat, poultry, and seafood to prepare for cooking
  • Use manual or electric appliances to clean, peel, slice, and trim foods
  • Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items
  • Stir and strain soups and sauces.

prep cook/fry cook

Applebee's Resturant
04.1990 - 12.2000
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
  • Take and record temperature of food and food storage areas such as refrigerators and freezers
  • Keep records of the quantities of food used
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
  • Weigh or measure ingredients
  • Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
  • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
  • Turn or stir foods to ensure even cooking
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Season and cook food according to recipes or personal judgment and experience.

Education

High School Diploma -

Windsor Forest High School
Savannah, GA

Skills

  • Customer and Personal Service
  • Food Production
  • Service Orientation
  • Speaking
  • English Language
  • Critical Thinking
  • Public Safety and Security
  • Coordination
  • Monitoring
  • Reading Comprehension
  • Time Management
  • Mathematics
  • Education and Training
  • Window Cleaning
  • Cleaning and Sanitation
  • Asbestos Training
  • Quality Control Guidelines
  • Chemical Mixing
  • Sorting and Washing Laundry
  • Mopping and Sweeping
  • Waste Removal
  • Vacuuming and Sweeping

Timeline

Environmental Services Housekeeper

PCSI
03.2020 - Current

Crew Leader

Goodwill
02.2019 - 12.2020

Environmental Services Housekeeper

Hinesville Housing Authority
06.2016 - 05.2019

cook/prep cook

Riverboat Crusie
04.2014 - 09.2016

prep cook

Joe's Crab Shack
05.2013 - 11.2013

prep cook/fry cook

Applebee's Resturant
04.1990 - 12.2000

High School Diploma -

Windsor Forest High School

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