Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Felicia Williams

Greensboro,NC

Summary

Dynamic Human Resources Generalist with 6 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

22
22
years of professional experience

Work History

Human Resources Generalist

Filtrona
12.2022 - Current
  • Provide and implement daily functions of the Human Resources department in a manufacturing setting
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
  • Perform payroll administrator duties by processing fully cycle of the payroll process, from timekeeping, approving time, and to committing payroll for all salary, hourly, and temp employees weekly and biweekly
  • Collaborates with departmental managers to understand skills and competencies required for openings
  • Design, implement, and facilitate new hire orientation and various human resources related training
  • Maintain training records for all employees
  • Enroll, implement, and maintain the full cycle of the total rewards program for all employees
  • Maintain and update all the HRIS system, such as onboarding, status changes, updating employee personnel information, terminations
  • Perform HRIS and Benefit analyst duties, by updating codes, schedules, payschedule, and backend processes of the HRIS system
  • Generate weekly and monthly HRIS report for departmental managers
  • Enroll and maintain employees in the total rewards program/benefits package
  • Performs routine tasks required to administer and execute human resource programs including compensation, benefits, FMLA, training and development, disciplinary matters, and employee relations
  • Conduct background checks and employee eligibility verifications with I-9 and E-verify
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
  • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments, that include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.

Human Resources Generalist

BekaertDeslee
02.2022 - 12.2022
  • Provide and implement daily functions of the Human Resources department in a manufacturing setting of 400+ employees
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Perform payroll administrator duties by processing fully cycle of the payroll process, from timekeeping, approving time, and to committing payroll for all salary, hourly, and temp employees weekly and biweekly
  • Recruits, interviews, and facilitate full cycle of onboarding to qualified job applicants for hourly and salary employees
  • Enroll, implement, and maintain the full cycle of the total rewards program for all employees
  • Work with HR team, finance, and IT, to maintain and improve the HRIS system, including configuration, end user experience, security, system efficiency and process automation
  • Maintain and update all the HRIS system, such as onboarding, status changes, updating employee personnel information, and terminations
  • Collaborates with departmental managers to understand skills and competencies required for openings
  • Generate weekly and monthly HRIS report for departmental managers
  • Design, implement, and facilitate new hire orientation and various other human resources related training
  • Maintain training records for all employees
  • Maintain and update all the HRIS system, such as onboarding, status changes, updating employee personnel information, and terminations
  • Performs routine tasks required to administer and execute human resource programs including compensation, benefits, FMLA, training and development, disciplinary matters, and employee relations
  • Conduct background checks and employee eligibility verifications with I-9 and E-verify
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
  • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments
  • This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.

Owner

Tailor's Rack
09.2018 - 07.2021
  • Managed and operated day to day operations of the clothing
  • Managed cash flow in and cash flow out
  • Recruited and interviewed candidates for various positions
  • Set-up and trained staff on POS database system
  • Provided assistance to employees and helping them solve work related issues
  • Implemented onboarding process with new employees
  • Processed daily and monthly financial reports
  • Provided excellent customers service to all customers, such greeting them and assisting them through the store
  • Managed a 3 part-time employees
  • Implemented an organized computerized inventory system
  • Multi-tasked various operational duties on daily basis.

Early Head Start Child Care Partnership Manager

Guilford Child Development
03.2014 - 05.2019
  • Developed, managed, and implemented the start-up of Early Head Start Child Care Partnership Grant for Guilford Child Development Head Start Program
  • Supervised and managed a team of three people
  • Provide leadership coaching, business management, and mentoring to our partners to ensure growth as a small business
  • Provided innovative ideas for future growth of the program
  • Ensured that the partners and employees were in compliance with the laws and regulations of the program
  • Participated in the interview and onboarding process for new hires and partners
  • Monitor and institutionalize early head start and agency policy and procedures are related to the grant as partners
  • Delivered and administered training programs for partners
  • Resolved any issues that related to the partners, employees, and consumers
  • Implement and process month funding to our partners
  • Supervised and managed a team of three people
  • Coordinate monthly meeting with partnership partners on goals and progress
  • Processed weekly/monthly budget report.

Regional Training Coordinator and Trainer

Guilford Child Development
03.2014 - 04.2015
  • Plan, create, and execute training programs to customers throughout three counties
  • Developed and implemented learning and development programs in a variety of instructional techniques
  • Coordinated and maintained training program schedule, which includes facilities allocation, materials and sign-in
  • Coordinated vendor communication, including presenters and caters
  • Maintained training calendar for all training rooms
  • Maintained all training rosters, enrollment, and scheduling
  • Provide assessment evaluations to customers to gain feedback on the training and the performance of the facilitator
  • Create and implement individualized professional development plans for customers and for their program.

Owner/Manager

Fab Finds
11.2010 - 06.2013
  • Managed and operated day to day operations of the clothing
  • Managed cash flow in and cash flow out
  • Recruited and interviewed candidates for various positions
  • Set-up and trained staff on POS database system
  • Provided assistance to employees and helping them solve work related issues
  • Implemented onboarding process with new employees
  • Processed daily and monthly financial reports
  • Provided excellent customers service to all customers, such greeting them and assisting them through the store
  • Managed a 3 part-time employees
  • Implemented an organized computerized inventory system
  • Multi-tasked various operational duties on daily basis.

Human Resource Training and Professional Development Coordinator

Guilford Child Development
02.2006 - 11.2010
  • Coordinated and maintained training programs for 300 employees, include facilities allocation, materials and sign-in a HRIS database system
  • Established partnerships with external training providers for specialized courses and certifications.
  • Planned and monitored implementation of technology-based learning programs.
  • Created and implemented professional development plans for all employees
  • Evaluated all training to ensure they covered all compliance, policies, procedures, laws and regulations
  • Advised and communicated to staff on educational and career path
  • Evaluated all transcripts for all employees and new hires who need to further their education
  • Provided resources to them to help obtain their professional development and education goals
  • Collaborated with educational institutions on grants, customized instruction programs, and financial resources to assist employees on their educational goal
  • Record and maintained all staff education levels in the HRIS database system
  • Coordinated vendor communication, including presenters and caters
  • Maintained training calendar for all training rooms
  • Maintained all training rosters, enrollment, and scheduling
  • Participated in the interviews, job fairs, and onboarding process for new hires.
  • Established partnerships with external training providers for specialized courses and certifications.

Community College Instructor

Randolph Community College
08.2002 - 12.2006
  • Facilitated various educational learning experiences to students
  • Executed duties and responsibilities in accordance with the school policies and procedures
  • Applied active learning methods and utilized various instructional strategies for learners.

Professional Development Coordinator

Randolph Community College
07.2003 - 02.2006
  • Developed, managed, and implemented the start-up of the Professional Development Program for the agency
  • Provided innovative ideas to ensure the professional development program would continue to exceed in future outcome
  • Created and implemented professional development plans for early childhood students and professionals based on the consumer recommendations
  • Provided educational resources that helped them maintain and obtain their professional development goals
  • Advised new and existing students on their class schedule
  • Provided financial aid resources as it relates education and career stipends
  • Wrote evaluation reports for the program.

Early Childhood Specialist

Randolph Community College
10.2001 - 07.2003
  • Provided mentoring and coaching services the early childcare providers
  • Implemented improvement plans that helped providers with classroom management, classroom setup, and classroom resources
  • Educated them on the rating scales and licensing requirements
  • Provided resources as it related to early childhood care, career goals, education resources, and financial educational assistance.

Education

Bachelor's degree - Family & Consumer Sciences

North Carolina A & T State University
Greensboro, NC
12.1999

Skills

  • Time management
  • Communication skills
  • SAP
  • Project Planning
  • Diversity and Inclusion
  • Transfer Coordination
  • Analysis skills
  • Benefits Administration
  • Employment & labor law
  • Employee relations
  • New Hire Onboarding
  • Human resources
  • Manufacturing
  • Talent management
  • HRIS
  • SharePoint
  • Payroll Administration
  • Talent acquisition
  • Recruiting
  • Kronos
  • Human Resources Management Systems
  • Interviewing
  • Conflict management
  • Negotiation
  • Team management
  • Project management
  • Leadership
  • Financial report writing
  • Supervising experience
  • Training & development
  • Workers' Compensation
  • HR Sourcing

Timeline

Human Resources Generalist

Filtrona
12.2022 - Current

Human Resources Generalist

BekaertDeslee
02.2022 - 12.2022

Owner

Tailor's Rack
09.2018 - 07.2021

Early Head Start Child Care Partnership Manager

Guilford Child Development
03.2014 - 05.2019

Regional Training Coordinator and Trainer

Guilford Child Development
03.2014 - 04.2015

Owner/Manager

Fab Finds
11.2010 - 06.2013

Human Resource Training and Professional Development Coordinator

Guilford Child Development
02.2006 - 11.2010

Professional Development Coordinator

Randolph Community College
07.2003 - 02.2006

Community College Instructor

Randolph Community College
08.2002 - 12.2006

Early Childhood Specialist

Randolph Community College
10.2001 - 07.2003

Bachelor's degree - Family & Consumer Sciences

North Carolina A & T State University

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Felicia Williams