Felicia Williams
Auburn,CA
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Property Manager
Quincy Realestate And Property Management
01.2004 - 01.2005
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Cashier/ Deli Clerk
Sav Mor Grocery
01.2003 - 01.2004
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Prepared salads, soups and sandwiches for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Sr Note Clerk
Plumas Bank
01.2000 - 01.2003
- Input data into spreadsheets and databases.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Supported staff on special assignments and ad hoc projects.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized office management software to record and track customer information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Monitored and tracked budgets and expenses.
- Increased efficiency by streamlining filing systems and organizing important documents.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts - Business
Feather River College
Quincy, CA08.2005
High School Diploma -
Quincy Jr Sr. High School
Quincy, CA08.1998
Skills
- Property Management
- Leasing and sales
- Administrative Leadership
- Administrative Support
- Real Estate License
- Rent collection
- Creative and Adaptable
- Property Showing
- Employee Motivation and Guidance
Accomplishments
I was the California State Senate for10 years.
I was a soul change Doctor for 15 years.
I am now the attorney state general for the next 5 years.
Timeline
Property Manager
Quincy Realestate And Property Management
01.2004 - 01.2005
Cashier/ Deli Clerk
Sav Mor Grocery
01.2003 - 01.2004
Sr Note Clerk
Plumas Bank
01.2000 - 01.2003
Associate of Arts - Business
Feather River College
High School Diploma -
Quincy Jr Sr. High School
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