Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Wilson

Sacramento,CA

Summary

Accomplished Certified Nursing Assistant with a proven track record at Clipboard Health, enhancing patient satisfaction through exceptional care plan implementation and patient relations. Skilled in medical terminology and direct patient care, I significantly improved quality assurance measures. My compassionate approach and dedication to observing patient responses have been pivotal in achieving positive outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Clipboard Health
11.2021 - Current
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.

Certified Nursing Assistant

Covelo Group
09.2018 - 04.2021
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Certified Nursing Assistant

Capital Transitional Care
07.2018 - 03.2019
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.

Certified Nursing Assistant

Lexington Of Lombard
08.2012 - 10.2014
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Direct Support Professional

Bellwood Developmental Center
08.2012 - 10.2014
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Developed rapport to create safe and trusting environment for care.

Caregiver

Private Duty
10.2009 - 05.2012
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Bachelor of Science - ApliPsycology

University of Phoenix
Tempe, AZ
01.2027

Skills

  • Care plan implementation
  • Condition Monitoring
  • Conducting intakes
  • Quality Assurance
  • Documenting behaviors
  • Observing responses
  • Transporting patients
  • Medical terminology knowledge
  • Direct Patient Care
  • Mobility Assistance
  • Patient Relations
  • Patient-focused care
  • Indirect Patient Care
  • Electronic Charting

Certification

  • Licensed Certified Nursing Assistant - 23 years

Timeline

Certified Nursing Assistant

Clipboard Health
11.2021 - Current

Certified Nursing Assistant

Covelo Group
09.2018 - 04.2021

Certified Nursing Assistant

Capital Transitional Care
07.2018 - 03.2019

Certified Nursing Assistant

Lexington Of Lombard
08.2012 - 10.2014

Direct Support Professional

Bellwood Developmental Center
08.2012 - 10.2014

Caregiver

Private Duty
10.2009 - 05.2012

Bachelor of Science - ApliPsycology

University of Phoenix

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Felicia Wilson