Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Woodward

Derry

Summary

Motivated to learn, contribute, and acquire valuable experience in the Executive Assistant role. Committed to supporting executives and facilitating smooth operations through strong organizational skills, attention to detail, and proactive problem-solving abilities. Skilled at managing intricate calendars, coordinating travel arrangements, and prioritizing tasks for optimal workflow. Dedicated team player with excellent communication skills and a demonstrated history of providing exceptional administrative support.

Overview

6
6
years of professional experience

Work History

Business Owner

Felicia’s Cleaning Service
08.2023 - Current
  • Company Overview: Business owner of Felicia’s Cleaning Service
  • Always striving to deliver quality and affordable cleaning services
  • Strong knowledge of cleaning services hospitality management and customer service skills
  • Handle advertising on social media and in person
  • Answer calls and provide estimates and pricing for jobs
  • Provide on time service to my customers weekly, bi-weekly, monthly, as well as quarterly
  • Always willing to accept new challenges in the cleaning industry
  • Assist a large client who owns multiple properties and businesses that I clean and maintain, as well as assisting them with general office work such as organizing and filing
  • Business owner of Felicia’s Cleaning Service
  • Always striving to deliver quality and affordable cleaning services

Supervisor

Tj’s Junk Removal
06.2023 - 11.2023
  • Coordinate, assess, and assist in cleanouts and the removal of both residential and commercial properties as a supervisor
  • Contacted customers to set up appointment times where we could meet to sign their contracts for weekly trash pickup

Employee

Dunkin Donuts
04.2023 - 07.2023
  • Operated a POS system by taking order and collecting payment
  • Interacted with customers for the drive thru
  • Provided fast, friendly customer service to all guests

Housekeeper

Country Inn and Suites
10.2022 - 04.2023
  • Handled housekeeping, laundry and stocking carts
  • Offered my assistance to all customers and coworkers

Lead Housekeeper

La Quinta
03.2022 - 09.2022
  • Lead housekeeper at this hotel
  • Trained new hires
  • Expert in maintaining high cleanliness standards, efficient at room preparation and well versed with laundry operations

Housekeeper

Red Roof Inn
10.2021 - 01.2022
  • Cleaned rooms and helped with laundry
  • Stocked carts for cleaners and assisted guests staying at the hotel with any requests or problems that they may have had

Employee

Romano’s Pizza of Derry
10.2018 - 03.2021
  • Answered calls and completed fast food orders for customers in a timely manner
  • Dealt with and followed up with unhappy customers dealing with any complaints
  • Recognized as a valuable employee and assigned managerial duties
  • Received multiple raises and bonuses based on my performance

Education

GED -

The Upper Room
06.2019

Skills

  • Rapid Skill Acquisition
  • Process Optimization
  • Respectful
  • Professional Courtesy
  • Quality assurance
  • Team Leadership
  • Driven and determined
  • Attention to detail
  • Customer relations
  • Customer service
  • Work Planning and Prioritization
  • Business planning
  • Employee training
  • Digital Marketing Strategy
  • Cost control and budgeting

Timeline

Business Owner

Felicia’s Cleaning Service
08.2023 - Current

Supervisor

Tj’s Junk Removal
06.2023 - 11.2023

Employee

Dunkin Donuts
04.2023 - 07.2023

Housekeeper

Country Inn and Suites
10.2022 - 04.2023

Lead Housekeeper

La Quinta
03.2022 - 09.2022

Housekeeper

Red Roof Inn
10.2021 - 01.2022

Employee

Romano’s Pizza of Derry
10.2018 - 03.2021

GED -

The Upper Room

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Felicia Woodward