Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Yothers

Bethlehem,PA

Summary

I am a resourceful team player able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

5
5
years of professional experience

Work History

Package Handler

FedEx
Northampton
12.2022 - 06.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.

Customer Service Desk Associate

Walmart
Bethlehem, PA
09.2022 - 11.2022
  • Customer service representative and assisting customers with any needs necessary

QA Lab Technician

Simmons Feed Ingredients
Quakertown, PA
10.2021 - 12.2021

Testing meat samples for fat, moisture, protein values. Following SOP’s as well as specific guidelines suited for certain clients. Maintained QA daily monitoring of facility operations, such as: temperature readings, metal checks, lock out/tag out equipment, safety protocols.

Microbiology Laboratory Technician

Freshpet
Bethlehem, PA
06.2021 - 08.2021

Microbiology technician testing food samples for for anaerobic, enterobacter, yeast-mold, and E. coli. Swabbing of the line for pre-operation and extended testing for salmonella and listeria.

Incentive Selector

C&S Grocery Wholesale Warehouse
Bethlehem, PA
08.2019 - 10.2019
  • Achieved timely order fulfillment by prioritizing tasks based on shipment deadlines and customer needs.
  • Reduced product damage by utilizing proper lifting techniques and equipment when handling heavy items.
  • Supported the development of new team members, providing training on company procedures and best practices for incentive selection tasks.
  • Developed strong problem-solving skills while navigating complex warehouse systems, allowing for swift resolution of unforeseen challenges.
  • Improved order accuracy by efficiently selecting and organizing warehouse products.
  • Maximized efficiency in picking routes by analyzing layout patterns and adjusting accordingly for optimal performance.

Education

Bachelor of Science - Biology

York College of Pennsylvania
York, PA
05.2010

Associates of Science - Chemistry

York College of Pennsylvania
York, PA
05.2010

Skills

  • Exceptional attention to detail when filling client based orders in a timely fashion
  • Exceptional computer skills with Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Prism, and SPSS
  • Ability to effectively communicate, understands, and empathizes in a professional environment
  • Ability to interact with others respectively while developing productive work relationships while working efficiently at all times
  • Ability to handle to multi-task and handle deadlines or stressful situations in the work environment

Timeline

Package Handler

FedEx
12.2022 - 06.2024

Customer Service Desk Associate

Walmart
09.2022 - 11.2022

QA Lab Technician

Simmons Feed Ingredients
10.2021 - 12.2021

Microbiology Laboratory Technician

Freshpet
06.2021 - 08.2021

Incentive Selector

C&S Grocery Wholesale Warehouse
08.2019 - 10.2019

Bachelor of Science - Biology

York College of Pennsylvania

Associates of Science - Chemistry

York College of Pennsylvania
Felicia Yothers