Felicia A Rackley

Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.

Interviewing clients to obtain information, such as relocation of absent parents, amount of child support previously awarded and names of persons to act as witnesses to support client claims for support.

Initiating administrative action to facilitate enforcement of child support laws. Use computers for various applications, such as database management or word processing

Processing applications and/or reviews using appropriate criteria and policies consistently and according to establish guidelines for Medicaid.

Working closely with county staff and participating with local hospital staff to collect eligibility documents needed for determining eligibility qualification.

Directing services within the community, state and federal agencies to ensure quality of client benefits.

Preparing income with holdings, contempt petitions, petitions to modify, and recommended other enforcement actions to child support orders.

Screening child support cases, recorded data, calculated arrears, and prepared legal actions for presentation to attorneys for filing.

Corresponding with custodial/noncustodial parents via phone or face to face contact to establish paternity, child support orders, and medical support services.