Feliciah Guidry
Addis,LA
Summary
Expert in staff leadership and continuous operational improvement, consistently exceeding employer expectations. Banquet Set Up Supervisor providing excellent work history overseeing banquets from planning stages to day-of activities. Keen eye for detail when arranging room layouts and setting up appetizing food displays.
Highly skilled at time management, problem solving and communication. Resourceful Banquet Supervisor known for high productivity and efficient task completion. Skilled in event planning, team leadership, and customer service management. Excel at communication, problem-solving, and adaptability, ensuring smooth operation of events from conception to conclusion. Committed to creating memorable experiences through exceptional organizational skills and hands-on approach.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
Turn Around Community Outreach
Baton Rouge, LA
06.2017 - Current
- Provided individual and group counseling to clients struggling with mental health issues.
- Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
- Prescribed medication and monitored progress for clients under care.
- Collaborated with other healthcare providers to coordinate comprehensive care for clients.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Offered referrals to community resources that could assist clients in meeting their needs.
- Implemented evidence-based interventions based on best practices in the field of mental health counseling.
- Participated in weekly team meetings to discuss client cases and review treatment plans.
- Created educational materials about mental health topics for distribution at local events.
Banquet Supervisor
Hilton Capital Center
Baton Rouge, LA
11.2009 - Current
- Coordinated banquet staff to ensure efficient service of guests.
- Reviewed banquet orders and communicated changes with kitchen staff.
- Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
- Managed daily operations including inventory control, scheduling personnel, and enforcing sanitation standards.
- Assisted in resolving customer complaints or concerns in a timely manner.
- Trained new employees on food handling procedures and proper use of equipment.
- Maintained accurate records of employee attendance and payroll information.
- Monitored quality of food served at banquets to ensure it met customers' expectations.
- Worked closely with culinary team to prepare meals according to menu specifications.
- Reviewed banquet event orders to determine room layouts and schedule staff.
- Mentored and coached team of banquet setters and other event personnel.
Banquet Captain
Belle Of Baton Rouge Casino And Hotel
Baton Rouge, LA
05.1994 - 11.2006
- Assisted in setting up banquet tables, chairs, and linens for events.
- Organized banquet staff to ensure efficient service of guests.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Maintained inventory of banquet equipment such as china, flatware, glassware.
- Analyzed past performance data in order to identify potential improvement opportunities.
- Ensured compliance with alcohol policies by monitoring consumption at events.
- Prepared and reviewed event budgets with clients and negotiated pricing.
Education
Master of Arts -
Walden University
Minneapolis, MN05-2025
Bachelor of Science - Buisness Management
Southern University And A&M College
Baton Rouge, LA06-1998
Skills
- Social skills teacher
- Continuous operational improvement
- Addictions specialist
- Clinical documentation mastery
- PTSD group specialist
- Corporate event coordination
- Staff leadership
- Staff training
- Corporate event management
- Team management
- Food safety and sanitation
- Staff management
- Quality assurance
- Venue coordination
- Guest experience management
- Team member development
- Weddings background
- Standards enforcement
Accomplishments
- Employee of the Year for 2023
- Employee of the Month for November 2023
- Employee of the Month for June 2022
Certification
- Food Safety Certification
- ATC License
- CPR Certified
References
References available upon request.
Timeline
Mental Health Counselor
Turn Around Community Outreach
06.2017 - Current
Banquet Supervisor
Hilton Capital Center
11.2009 - Current
Banquet Captain
Belle Of Baton Rouge Casino And Hotel
05.1994 - 11.2006
Master of Arts -
Walden University
Bachelor of Science - Buisness Management
Southern University And A&M College
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