Felicia Kay Wilkerson
Nashville,NC
Summary
Energetically contributed to Nash County Public Schools, improving in student engagement and academic growth through innovative lesson planning and individualized learning strategies. Excelled in fostering parent-teacher communication and collaborative learning, achieving improvements in classroom dynamics and student assessments.
Overview
19
19
years of professional experience
Work History
Elementary School Teacher, First Grade
Nash County Public Schools (Benvenue Elementary)
08.2023 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Implemented behavior management strategies to maintain a safe, orderly, and productive learning environment.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Evaluated student performance using various assessment tools, guiding instructional decisions to improve academic outcomes.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Elementary School Teacher Kindergarten
Nash County Public Schools (Benvenue Elementary)
01.2023 - 06.2023
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Elementary School Teacher, First Grade
Nash County Public Schools (NEDA)
08.2022 - 12.2022
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing online classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication, fostering their involvement in their child''s education.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Special Education Teacher Assistant
Nash County Public Schools (Nash Central Middle)
01.2021 - 08.2022
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Helped classroom teachers achieve instructional objectives.
- Utilized assistive technology tools to help students access curriculum materials more effectively.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Provided mobility and personal care support to students with physical limitations.
Substitute Teacher, K-12
Nash Rocky Mount Schools
10.2019 - 01.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Damage and Returns Processor
McLane Company
09.2013 - 04.2017
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
Customer Service Representative
TeleTech Customer Care
10.2012 - 09.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Call Center Representative
CenturyLink
05.2011 - 01.2012
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Correctional Officer
NC Correctional Institution For Women
03.2005 - 03.2011
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Bachelor of Science - Business Administration
NC Wesleyan University
Rocky Mount, NC05.2022
Associate of Science - Business Administration
Edgecombe Community College
Tarboro, NC05.2020
No Degree - Effective Substitute Training Certificate
APP Garden Online University
Online05.2019
No Degree - Basic Law Enforcement Training
Nash Community College
Rocky Mount, NC03.2006
High School Diploma -
Southern Nash High School
Bailey, NC06.1991
Skills
- Parent-Teacher Communication
- Growth Mindset
- Student Engagement
- Collaborative learning
- Oral communication
- Individualized Learning
- Assessment Strategies
- Special Needs Support
- Problem-solving skills
- Team Collaboration
- Lesson Planning
- Group and individual instruction
- Patience and Persistence
- Student assessment
Previous Name
Felicia Kay Sessoms
Alternate Email
fksessoms@ncpschools.net
Languages
English
Full Professional
Affiliations
- North Carolina Wesleyan University Alumni
Additional Information
LETRS training Units 1-8 is completed.
Letterland training is completed.
Wit & Wisdom training is completed.
M-Class Training completed.
Eureka Training completed.
References
Personal
1. Andre Alston (919)-340-3539
2. Sonya Clark (252)-567-3208
3. Kesha Davis (252)- 567-0999
Professional
1. Kristen Tedford (252)- 462-2835
2. Kionna Pittman (252)- 343-6731
3. Elbert Maynard (252) - 462-2855
Timeline
Elementary School Teacher, First Grade
Nash County Public Schools (Benvenue Elementary)
08.2023 - Current
Elementary School Teacher Kindergarten
Nash County Public Schools (Benvenue Elementary)
01.2023 - 06.2023
Elementary School Teacher, First Grade
Nash County Public Schools (NEDA)
08.2022 - 12.2022
Special Education Teacher Assistant
Nash County Public Schools (Nash Central Middle)
01.2021 - 08.2022
Substitute Teacher, K-12
Nash Rocky Mount Schools
10.2019 - 01.2021
Damage and Returns Processor
McLane Company
09.2013 - 04.2017
Customer Service Representative
TeleTech Customer Care
10.2012 - 09.2013
Call Center Representative
CenturyLink
05.2011 - 01.2012
Correctional Officer
NC Correctional Institution For Women
03.2005 - 03.2011
Bachelor of Science - Business Administration
NC Wesleyan University
Associate of Science - Business Administration
Edgecombe Community College
No Degree - Effective Substitute Training Certificate
APP Garden Online University
No Degree - Basic Law Enforcement Training
Nash Community College
High School Diploma -
Southern Nash High School
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