Feliciana Barrera
Weslaco,TX
Summary
Versatile and dynamic professional with a background in fieldwork at a family business, secretarial roles at Mobile X-Ray, and retail sales at Agaci Store. Excelled in customer service and heavy lifting, enhancing team collaboration and boosting customer satisfaction. Proven ability in problem-solving and time management, achieving significant improvements in operational efficiency and client relations.
Overview
11
11
years of professional experience
Work History
Field Worker
Family Business
05.2007 - 09.2018
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Weeded, thinned and pruned crops to encourage good growth.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
- Demonstrated adaptability by adjusting quickly to changing weather conditions or unexpected obstacles encountered during fieldwork operations.
- Weeded herb and vegetable gardens to provide healthy environment for plant growth.
Secretary
Mobile X-Ray
07.2014 - 12.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
Retail Sales Associate
Agaci Store
08.2011 - 02.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Johnny G Economedes High School
Edinburg, TX06-2007
Skills
- Heavy lifting
- Appointment setting
- Weather monitoring
- Crops harvesting
- Sales support
- Customer service
- Time management
- Problem-solving
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
Mobile X-Ray
07.2014 - 12.2015
Retail Sales Associate
Agaci Store
08.2011 - 02.2013
Field Worker
Family Business
05.2007 - 09.2018
High School Diploma -
Johnny G Economedes High School
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