Overview
Work History
Education
Skills
References
Timeline
Generic

Feliciana Romero

Albuquerque,NM

Overview

17
17
years of professional experience

Work History

Legal Assistant/ Head Billing Specialist

DeNiro Law LLC
Albuquerque, NM
08.2022 - Current
  • Manages High Volume of Inbound Calls Timely (Billing Call Center), High Volume of Outbound Calls/ Collection/ New Clients, Process All Forms of Payments, Proficient in Customer Service, Assist Clients with Accounts, Set Up New Accounts, Communication Skills/ Resolves Issues, Clio Billing, Issuing Billing Statements, Accounts Payable/ Receivable, Payment Refunds, Collect and Audits Payments, Sends Invoices, Negotiate Retainer Fees, Creates Engagement Letters, Work Independently on Assign Projects, Creates/ File Motions and Orders, Meet Calendar Deadlines, Follow Up on Calendar Deadlines, Communicates Daily with Attorneys

Office Manger

Alegre Dental
Albuquerque, NM
02.2016 - 12.2019
  • Strong Customer Service Skills, Overseas all purchasing support, Administration of less complex cost - type or Fixed Price Service Contracts with Insurances, Verifies Delivery of products, Approved Payments, Follows up
  • On all orders placed and Invoices, Negotiation's skills, Closes all Purchase Orders, Performs Audits and Maintains Necessary reports/records, Ability to Work in a Team Environment, Knowledgeable in the formation and Administration of Purchase Orders, Knowledgeable in Business Administration Procedures, Methods, and Business Ethics, Team Player, Experience Resolving Problems, finding a Solutions or Making Recommendations to Solve a Problem, Multitask and Prioritize Workload, Audits/Verifies Payments, Negotiation's Skills, Work Independently on Assign Projects, Insurance Verification, Dental Accounting Functions, Handled Cash Daily/ Balanced and Closed Cash Daily, Reconciled Bank Deposits and Received Payments for office visits, Audited Patient Accounts/Support Customers with Payment Plans for any Outstanding Collection Balances, Provide AR Insurance Reports, Filed all Financial Batches, EFT's and Adjustments, Submitted Monthly Statements to Patients, RGB Reports/Aging Reports, Verified Eligibility Using Online Resources, Supported Office CFO, Multiple Tasking from CFO/Doctor support to front desk/customer support, Made Travel Arrangements for CFO/Managers, 1:1 meeting with manager weekly, Maintained Manager's/ Doctor's Calendar, Phone/Front Desk Customer Service Support, Updated Policies and Procedures Pertaining to the Office, Scheduled weekly all staff meetings, Reviewed EOBs, Research, and Resubmitted Insurance Claims, Entered Traceable Tracks/notes on Work Tickets, Directed Work to a Specific Insurance Batch for Processing, Reconciled Referrals Received

Business/ Dental Assistant

Modern Dentistry
Albuquerque, NM
03.2012 - 12.2015
  • On all orders placed and Invoices, Closes all Purchase Orders, Performs Audits and Maintains Necessary reports/records, Ability to Work in a Team Environment, Knowledgeable in the formation and Administration of Purchase Orders, Knowledgeable in Business Administration Procedures, Methods, and Business Ethics, Experience Resolving Problems, finding a Solutions or Making Recommendations to Solve a Problem, All Dental Billing, Insurance Verification, Supported Office Manager, Multiple Tasking from manager/doctor support to front desk/customer support, Multitask and Prioritize Workload, Audits/Verifies Payments, Negotiation's Skills, Work Independently on Assign Projects, Made Travel Arrangements for CFO/Managers, Purchasing Software SAP, Maintained Manager's/ Doctor's Calendar, Phone/Front Desk Customer Service Support, Updated Policies and Procedures Pertaining to the Office, Scheduled weekly all staff meetings, Purchased all Office/ Medical Supplies, Handled of Cash Daily/ Balanced/Closed Cash Daily, Provide Front office Training, Reconciled Bank Deposits, Received Payments, Collections on Outstanding Balances, Daily Approval Insurance Charges, Reviewed Associated Reports, AR Insurance Reports, Insurance Applies

Court Clerk III

Rio Arriba Magistrate Court
Espanola, NM
06.2007 - 05.2014
  • Strong Customer Service Skills, Overseas all purchasing support, Administration of less complex cost - type or Fixed Price Service Contracts with Insurances, Verifies Delivery of products, Approved Payments, Follows up
  • Administration of Purchase Orders, Knowledgeable in Business Administration Procedures, Methods, and Business Ethics, Experience Resolving Problems, finding a Solutions or Making Recommendations to Solve a Problem, Maintained Court Hearing Scheduled for Magistrate Judge, Handling of Cash Daily, Balance/Close Cash Daily, Reconciles Bank Deposits, Receive Citation or Court Fee Payments, Prepared Dockets, Prepare Agendas and Plan for Meetings, Record Case Dispositions, Court Orders, Made Arrangements for Payments for Court Fees, Worked Independently and Manage One's Time, Answer Inquiries from The General Public Regarding Judicial Procedures, Court Appearances, Trial Dates, Adjournments, Outstanding Warrants, Summonses, Subpoenas, Witness Fees and Payment of Fines., Kept Files Organized for Attorney, Prepare Documents Recording the Outcomes ff Court Proceedings, Instruct Parties About Timing of Court Appearances., Search Files, And Contact Witnesses, Attorneys, And Litigants, In Order to Obtain Information for The Court., Swear in Jury Members, Interpreters, Witnesses and Defendants., Work Closely with The Judge, Prepare Courtrooms with Paper, Pens, Water, Easels, And Electronic Equipment, And Ensure That Recording Equipment Is Working., Teen Court Support, Meet with Judges, Lawyers, Parole Officers, Police, And Social Agency Officials in Order to Coordinate the Functions of The Court.

Home Health Care

Education

Diploma -

Pojoaque High School
05.2007

Dental Assistant -

Pima Medical Institute

Skills

  • Excellent verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills, handle all interactions with professionalism and courtesy
  • Provided private swim lessons for children between the age of 1-5
  • Office Management
  • Order and request filing
  • Client Billing
  • Billing Statements

References

Upon Request

Timeline

Legal Assistant/ Head Billing Specialist

DeNiro Law LLC
08.2022 - Current

Office Manger

Alegre Dental
02.2016 - 12.2019

Business/ Dental Assistant

Modern Dentistry
03.2012 - 12.2015

Court Clerk III

Rio Arriba Magistrate Court
06.2007 - 05.2014

Home Health Care

Diploma -

Pojoaque High School

Dental Assistant -

Pima Medical Institute

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Feliciana Romero