Feliciana Salazar
San Juan,TX
Summary
Dedicated professional with a clean driving record and strong safety compliance, honed at Edinburg CISD. Expert in route navigation and emergency response, fostering passenger safety. Proven ability to enhance team collaboration and communication, ensuring efficient operations and high customer satisfaction in fast-paced environments. Committed to maintaining high standards in all tasks.
Overview
24
24
years of professional experience
Work History
Bus Driver
Edinburg CISD
02.2022 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
Medical Office Specialist
Doctors Hospital at Renaissance Health System
04.2001 - 05.2019
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Trained newly hired administrative staff members on office policies, procedures, and best practices, fostering a supportive team environment.
- Strengthened patient relationships with consistent follow-up on test results, appointments, and referrals.
- Enhanced office organization by maintaining up-to-date medical records, both physical and electronic.
- Used Software to schedule appointments for doctor visits and procedures.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Ensured compliance with HIPAA regulations by strictly adhering to privacy protocols when handling sensitive patient information.
- Improved patient satisfaction by streamlining appointment scheduling and implementing efficient check-in procedures.
- Provided compassionate support to patients experiencing emotional distress or anxiety related to their medical conditions or treatment plans.
- Increased efficiency in the billing process by reconciling insurance claims and resolving discrepancies promptly.
Scaffold Helper
Brandsafway
05.2019 - 06.2021
- Assisted in loading and unloading scaffolding materials, ensuring proper transportation to and from job sites.
- Collaborated with team members to efficiently dismantle scaffolding when projects were completed.
- Maintained a clean work environment, organizing materials and tools for efficient scaffold construction.
- Supported colleagues during scaffold assembly, providing necessary assistance to guarantee project success.
- Assisted in assembling scaffolding structures for various projects, ensuring stability and compliance with regulations.
- Communicated effectively with team members throughout each project, promoting smooth operations from start to finish.
- Increased efficiency through proper use of hand and power tools to assemble and disassemble scaffolding structures.
Education
High School Diploma -
PSJA High School
San Juan, TX06.1991
Skills
- Bus operation
- Safety compliance
- Vehicle maintenance
- Passenger safety
- Emergency response
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Problem solving
- Stress management
- Clean driving record
Timeline
Bus Driver
Edinburg CISD
02.2022 - Current
Scaffold Helper
Brandsafway
05.2019 - 06.2021
Medical Office Specialist
Doctors Hospital at Renaissance Health System
04.2001 - 05.2019
High School Diploma -
PSJA High School
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