Summary
Overview
Work History
Skills
Timeline
AssistantManager
Felicidy Edwards

Felicidy Edwards

Co - Founder
Washington DC,MD

Summary

I Experienced professional focused on meeting or exceeding objectives seeking Work force training position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven professional seeking position as Work force training. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of Backgrounds and cultures. Student-centered with expertise in Scholarships,grants,loans,College readiness. Background supporting students, developing instructional plans and organizing and grading exams and tests. Commended for sustaining effective learning environment through prepared classes and relevant assignments and consistently achieving classroom management and academic goals. Charismatic Professor dedicated to providing students with necessary tools to achieve academic goals and prepare for future careers. History of high student engagement at graduate and undergraduate levels. Expert in with passion for driving research.

Overview

35
35
years of professional experience

Work History

Co Founder

Scholarship Time
Washington , DC
06.2018 - Current
  • Engaged youth by following, implementing and assisting in creating lesson plans.
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
  • Addressed developmental needs of youth by offering new and enriching experiences.
  • Modeled appropriate interactions with youth individually and in groups by encouraging involvement in activities.
  • Implemented group activity plan according to state licensing and organization guidelines.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Assisted and identified at-risk students to eliminate student barriers to learning.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Collaborated with tutoring, enrollment, testing and advising services to support students.
  • Offered career assistance to students by conducting mock interviews, providing relevant job opportunities and teaching networking skills and strategies.
  • Conducted on-going program assessment, enrollment and retention tracking.
  • Applied innovative teaching methods to encourage student learning objectives.
  • Built strong rapport with students through class discussions and academic advisement.
  • Created materials and exercises to illustrate application of course concepts.
  • Taught diverse student population by employing various learning styles and abilities.
  • Created lesson plans for courses, modifying throughout year to meet time constraints and specific interests of class.
  • My program has help over 100 kids go to College debt free.
  • Year 2022 we have fourteen Seniors going to College debt free. by receiving Merit scholarships, Grants, local scholarship and more.


Human Resource Volunteer - Caseworker Volunteer

Non Profit Private Businesses
Washington, DC
05.2000 - Current
  • Maintained energy and enthusiasm in fast-paced environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked with customers to understand needs and provide excellent service.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Motivated employees through special events and incentive programs.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Liaised between multiple business divisions to improve communications.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
  • Facilitated communication and coordination between employees and management to keep parties informed.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Recruited top talent to maximize profitability.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Adhered to federal and state guidelines and managed payroll and benefits for over 1000 employees.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
  • Supervised overall client services and acted as liaison between clients, caregivers and service providers.
  • Created treatment or service plan meeting each client's individualized needs.
  • Managed caseload of family screening and investigation, child removal, permanency planning and family resource support.
  • Managed caseload of 500 and provided behavioral analysis and therapeutic treatment planning for clients while implementing coping skills techniques.
  • Managed caseload of individual clients, couples and family therapy sessions.
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Reunited families and facilitated foster and kinship adoptions.
  • Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
  • Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
  • Supervised counseling and supportive services provided to clients and assessed needs of foster children placed in foster families and boarding homes.
  • Planned meetings for veterans to find treatment, form community and have support and collected data for each meeting.
  • Worked with children diagnosed with emotional, mental and behavioral disorders and delivered high-quality case management and therapy to patients.
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.

Human Resource Specialist, Work Force Training

Department Of Social Services
Landover, MD
02.2007 - 02.2015
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Performed timely project management within budget constraints for issues regarding executive leadership.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Implemented quality control initiatives to reduce downtime and increase revenue.
  • Provided troubleshooting and technical assistance in use of PeopleAdmin system.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Fostered relationships with internal personnel to cultivate optimal service levels, attrition and quality.
  • Oversaw and managed hiring process and assisted human resources.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Analyzed issues and employed improvement processes.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Directed training programs and development paths for managers and supervisors.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Conducted training courses and prepared videos for long-term use.
  • Created in-depth training manual for all employees.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Managed new employee orientation training process for more than 250 employees/students/interns each year.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Directed field training to enhance participants' skills.

Skills

  • Policy Development and Enforcement
  • Industry Expertise
  • Annual Planning
  • Hiring and Onboarding
  • Business Development and Retention
  • Integrity and Transparency
  • Disruptive Technology
  • Business Leadership
  • Administrative Management
  • Management Training
  • Leadership and People Development
  • Partnership Cultivation
  • Effective Communicator and Public Speaker
  • Recruiting and Training

Timeline

Co Founder

Scholarship Time
06.2018 - Current

Human Resource Specialist, Work Force Training

Department Of Social Services
02.2007 - 02.2015

Human Resource Volunteer - Caseworker Volunteer

Non Profit Private Businesses
05.2000 - Current

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Felicidy EdwardsCo - Founder