Felicita Gurule

• Sourced vendors, built relationships, and negotiated prices.
• Purchased new products and oversaw inventory stocking and availability.
• Managed supplier relationships to ensure timely delivery of products and services.
• Achieved cost savings by negotiating contracts and pricing with suppliers.
• Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
• Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
• Conducted regular research to identify trends and cost saving opportunities.
• Adjusted procedures to maximize department effectiveness.
• Reduced material costs by negotiating favorable terms with suppliers.
• Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
• Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
• Implemented continuous improvement initiatives in the purchasing department that led to increased productivity and reduced costs.
• Collaborated with finance department on budgeting exercises, aligning procurement strategies with overall organizational goals.
• Maintained accurate records of purchase orders, invoices, and payments for financial tracking purposes.
• Resolved complex issues related to vendor disputes or discrepancies in a professional manner, ensuring minimal impact on business operations.
• Analyzed historical sales data to predict future demand patterns, optimizing stock levels accordingly.
• Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.

• Established a consistent follow-up system that ensured timely communication with clients after initial interactions.
• Conducted market research to identify emerging trends and inform strategic decision-making within the organization.
• Mentored junior sales representatives through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team.
• Optimized inventory management by closely monitoring stock levels and forecasting future demand.
• Organized regular client meetings to review progress on goals, discuss challenges, and explore additional opportunities for collaboration.
• Improved customer satisfaction by providing exceptional product knowledge and technical support.
• Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
• Developed comprehensive account plans for high-priority clients, leading to improved retention rates and long-term partnerships.
• Collaborated with marketing team to develop targeted promotional campaigns for specific products and regions.
• Successfully resolved conflicts between clients or internally among team members, maintaining a positive work environment and promoting collaboration.
• Enhanced team performance by conducting regular training sessions and sharing best practices among colleagues.
• Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
• Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively.
• Implemented creative solutions for addressing customer concerns, ultimately increasing overall satisfaction ratings.
• Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.
• Analyzed sales data to identify patterns and trends that informed adjustments to sales strategies as needed.
• Increased sales revenue by developing and maintaining strong relationships with key clients.
• Negotiated favorable pricing terms with suppliers, resulting in increased profit margins for the company.
• Managed a diverse portfolio of accounts across multiple industries, demonstrating adaptability in tailoring sales approaches to meet unique client requirements.
• Streamlined internal processes, reducing order processing time and improving overall efficiency.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Researched competitor activity and used findings to develop sales growth strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
• Trained and mentored sales representatives in sales techniques and strategies.
• Worked with vendors and suppliers to support timely delivery of products and services.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.

• Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
• Responded to customer feedback in professional and constructive way.
• Developed strategic initiatives based upon company objectives aimed at accelerating growth.
• Increased company profit [Number]% through upselling packages to corporate groups.
• Fostered a positive team environment, creating an atmosphere of mutual support and encouragement that contributed to improved overall performance.
• Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
• Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
• Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit levels in [Location].
• Expanded market share through the identification of new business opportunities and partnerships.
• Conducted research to develop detailed business plans for commercial opportunities and expansion.

• Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
• Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
• Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
• Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
• Strengthened team and organization by recruiting and hiring [Number] qualified employees.
• Managed and analyzed budgets, P&L, balance sheets and sales reports.
• Increased market share [Number]% by improving responsiveness and timeliness to customer needs.
• Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
• Built relationships with clients to establish new contracts.
• Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
• .Led successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically.
• Negotiated contracts and product prices by collaborating with vendors and developers.
• Implemented training programs for staff members, improving overall team performance and productivity levels.
• Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate.
• Increased sales by $[Amount] by issuing surveys to customers and interpreting results.
• Researched market to identify potential customers, increasing customer accounts [Number]%.