Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicity Conde

FL

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dental Front Office Receptionist

Manatee Oral and Facial Surgery
05.2024 - Current
  • Manage appointment scheduling efficiently and confirming appointments in a timely manner
  • Organize and maintain dental records, forms, and documents
  • Communicate between dental staff for prompt treatment coordination
  • Track insurance claims, processing payments, and resolving billing issues.

Cashier

Firkins Chrysler Jeep Dodge Ram
02.2023 - 04.2024
  • Submitted supporting documents to satisfy criteria required by warranty or insurance companies
  • Welcomed customers and helped determine their needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Provided backup support for other departments when needed

Hotel Front Desk Clerk

Hard Rock Hotel
05.2022 - 01.2023
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Boosted sales by consistently engaging with customers and upgrading rooms and amenities.

Licensed Nail Technician

Nails by Felicity
06.2020 - 01.2023
  • Kept tidy and organized area to comply with cleanliness standards
  • Prepared nail beds and cuticles, shaped nails and applied polish, acrylic, or gel.
  • Offered advice and recommended products to improve and maintain nails.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.

Veterans Service Representative

Rep For Vets
06.2022 - 01.2023
  • Compose correspondence letters to explain current status of applications and request additional documentation
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks
  • Served as a liaison between veteran clients and government agencies
  • Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.

BDC Representative

Cox Chevrolet Inc.
05.2019 - 05.2020
  • Ensured customer satisfaction and resolve issues and concerns by making daily calls to every customer
  • Used CRM software to call leads for services and promotions and confirm appointments
  • Entered data in computer systems and documented customer information
  • Answered phone calls and answered questions from potential customers.

Hostess

Buffalo Wild Wings
02.2017 - 04.2019
  • Answered customer questions about hours, seating, and menu information.
  • Balance responsibilities such as answering phone calls, and greeting guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Southeast High School
Bradenton, FL

Skills

Dental Terminology

HIPAA Compliance

Patient Scheduling

Microsoft Office

Insurance Verification

Cash reconciliation

Document Preparation

Payment Processing

Billing Procedures

Administrative Support

Excellent multitasking capability

Punctual and Reliable

Phone and Email Etiquette

Data Entry

Problem-Solving

Time Management

Critical Thinking

Sales Experience

Hospitality services

Property Management Systems

Certification

Licensed Nail Technician

Timeline

Dental Front Office Receptionist

Manatee Oral and Facial Surgery
05.2024 - Current

Cashier

Firkins Chrysler Jeep Dodge Ram
02.2023 - 04.2024

Veterans Service Representative

Rep For Vets
06.2022 - 01.2023

Hotel Front Desk Clerk

Hard Rock Hotel
05.2022 - 01.2023

Licensed Nail Technician

Nails by Felicity
06.2020 - 01.2023

BDC Representative

Cox Chevrolet Inc.
05.2019 - 05.2020

Hostess

Buffalo Wild Wings
02.2017 - 04.2019

High School Diploma -

Southeast High School

Similar Profiles

CREATE PROFILE
Felicity Conde