Summary
Overview
Work History
Education
Skills
Relevant Coursework
Timeline
Generic

Felicity Holdbrooks

New York,NY

Summary

Dynamic operations management intern at Dor L’ Dor with proven expertise in team collaboration and logistics management. Successfully developed sales strategies and enhanced customer satisfaction through effective communication. Skilled in data analysis and audience engagement, driving impactful results in fast-paced environments. Committed to delivering excellence and fostering strong relationships.

Overview

7
7
years of professional experience

Work History

Operations Management Intern

Dor L’ Dor
New York, USA
07.2024 - Current
  • Manage and mentor employees while formulating objectives and sales strategies.
  • Compile, process, and store employee and sales documents systematically.
  • Coordinate buyer meetings and facilitate interviews with prospective employees.
  • Resolve customer complaints regarding sales and service issues promptly.

Customer Service Intern

Amazon
New York, USA
03.2021 - 12.2022
  • Maintained up-to-date knowledge of company products and services.
  • Established system for efficient organization of packages in designated areas.
  • Resolved customer complaints in a timely manner.
  • Facilitated efficient communication with manager regarding system issues.

Sales Associate

TJX Companies
New York, USA
08.2020 - 01.2022
  • Assisted in sourcing merchandise tailored to customer requirements.
  • Calculated purchases and processed cash or credit transactions.
  • Developed promotional strategies to increase sales volume.
  • Oversaw merchandise inventory and maintained data digitally.

Key Holder

Mandee
New York, NY
02.2018 - 03.2020
  • Conducted regular audits on store supplies to maintain adequate inventory levels.
  • Ensured compliance with all company policies and procedures.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.

Education

Bachelor of Arts - Corporate Communication

Baruch College/CUNY
New York, NY
05.2025

Skills

  • Effective communication
  • Microsoft Office
  • Sales strategy
  • Audience engagement
  • Customer relationship management
  • Team collaboration
  • Logistics management
  • Market research
  • Data analysis
  • Distribution management

Relevant Coursework

  • Business Administration
  • Human Resources
  • Interpersonal Communication
  • Advertising & Marketing

Timeline

Operations Management Intern

Dor L’ Dor
07.2024 - Current

Customer Service Intern

Amazon
03.2021 - 12.2022

Sales Associate

TJX Companies
08.2020 - 01.2022

Key Holder

Mandee
02.2018 - 03.2020

Bachelor of Arts - Corporate Communication

Baruch College/CUNY

Similar Profiles

CREATE PROFILE