Felicity Huko
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Barista
BigFoot Java
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Caregiver
All Ways Caring
11.2023 - Current
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring to and from activities, also prepare meals according to the individual service plan
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance.
Ramp Service Agent
Delta Air Lines
11.2021 - 03.2023
- Safely operated various types of equipment such as conveyor belts, push-back, tractors and tugs
- Moved freight, stock and other materials to and from storage and production areas and loading areas
- Transported luggage and cargo to various airport locations
- Enforced on-time shipment of products to create exceptional customer experience.
Assistant Manager
Sonic Drive-In
04.2019 - 12.2019
- Assists in administrative duties including maintaining files, records and all required documentation
- Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
- Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
- Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Shift Manager
Sonic Drive-In
11.2018 - 12.2019
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Crew Member
Sonic Drive-In
09.2018 - 12.2019
- Taking orders and making accurate change quickly
- Preparing food orders, cooking on the grill, operating the fry station, making drinks as needed
- Providing food service to our guests with enthusiasm.
Daycare Assistant
BLHS's Panther Cubs
09.2016 - 11.2017
- Used patience, skill and various behavior modification techniques to maintain order and safety
- Monitored entrances and exits to maintain safety and organized environments
- Promoted learning and social development through structured and unstructured playtime
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Skills
- Customer Service Oriented
- Safety Oriented
- Motivated Team Player
- Self-Starter
- Self-Motivated
- Efficient Multitasker
- Calm Under Pressure
- Active Listening Skills
- Exceptional Communication Skills
Timeline
Barista
BigFoot Java
01.2024 - Current
Caregiver
All Ways Caring
11.2023 - Current
Ramp Service Agent
Delta Air Lines
11.2021 - 03.2023
Assistant Manager
Sonic Drive-In
04.2019 - 12.2019
Shift Manager
Sonic Drive-In
11.2018 - 12.2019
Crew Member
Sonic Drive-In
09.2018 - 12.2019
Daycare Assistant
BLHS's Panther Cubs
09.2016 - 11.2017