Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Felicity Lanham

Felicity Lanham

Dayton,TX

Summary

Dynamic inventory management professional with a proven track record at Ritchie Bros. Auctioneers. Expert in stock control and inventory reconciliation, enhancing operational efficiency. Recognized for exceptional customer service and effective teamwork, implementing a barcode scanning system that streamlined processes and improved accuracy. Committed to maintaining high standards in inventory organization and data management.

Overview

5
5
years of professional experience

Work History

Inventory Clerk

Ritchie Bros. Auctioneers
02.2023 - Current
  • Maintained inventory count, tracked usage, and documented variances.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
  • Completed physical inventory counts each month.
  • Collaborated with team members to achieve a well-coordinated inventory management system.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Kept detailed records of damaged or defective products, ensuring timely returns or disposals as needed.
  • Maintained a safe working environment by adhering to warehouse safety regulations and guidelines.
  • Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to inventory.
  • Increased productivity through the implementation of an effective barcode scanning system for tracking inventory movement.
  • Streamlined warehouse organization for optimal efficiency by implementing effective storage strategies.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Performed data entry and completed proper paperwork.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Waitress

Tewbeleaux's Sports Bar & Grill
01.2022 - 07.2022
  • Preserved high-quality service during intense times by handling stress calmly.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Sales Associate

Areopostale
10.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Laborer

ProEnergy
01.2020 - 06.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.

Education

High School Diploma - Business

Felicity Lanham
Dayton
06.2020

Skills

  • Microsoft office
  • Picking and processing
  • Shipping and receiving
  • Cycle counting
  • Storage organization
  • Logging
  • Stock control
  • Stocking and organization
  • Teamwork and collaboration
  • Inventory reconciliation
  • Database management
  • Inventory counts
  • Project management
  • Loss prevention
  • Customer service
  • Material handling
  • Heavy lifting
  • Maintaining stock levels
  • Inventory organization
  • Error adjustments
  • Supply and demand requirements
  • Item tagging
  • Order fulfillment
  • Basic math
  • Marketing

Timeline

Inventory Clerk

Ritchie Bros. Auctioneers
02.2023 - Current

Waitress

Tewbeleaux's Sports Bar & Grill
01.2022 - 07.2022

Sales Associate

Areopostale
10.2021 - 12.2021

Laborer

ProEnergy
01.2020 - 06.2020

High School Diploma - Business

Felicity Lanham

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