Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Felicity Marks

Felicity Marks

Grantsville,WV

Summary

Highly motivated customer service worker looking to make a difference in the lives of customers through dedication and hard work.

Overview

2
2
years of professional experience

Work History

Food Service Lead Worker

Aramark Collegiate Hospitality
Glenville, WV
08.2024 - 06.2026
  • Responsible for keeping a clean work environment, facilitating employee productivity, practicing proper food preparation and handling, and maintaining a welcoming atmosphere for all.

Summer School Tutor

Calhoun County Board of Education
Mount Zion, WV
07.2024 - 07.2025
  • Responsible for the overseeing of children, leadership and assistance with those who are in need of a little extra help in the classroom.

Cook

Gino’s Pizza & Spaghetti House
Grantsville, WV
01.2024 - 04.2024
  • Responsible for maintaining a clean work environment, providing superior customer service, as well as handling money and practicing proper food handling protocol.

Education

Wildlife Management

Glenville State University
Glenville, WV

High School Diploma -

Calhoun Middle/High School
Mount Zion, WV
05.2024

Skills

Restaurant experience, Serving, Communication skills, Time management, Organization, Food preparation, Kitchen experience, Sanitation, Hospitality, Basic math and cash register skills, Customer service, Computer literacy, Experience Working With Students and People, Conflict resolution and problem-solving skills

Accomplishments

  • Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
  • Promoted products and encouraged customers to upgrade their existing product plans.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Timeline

Food Service Lead Worker

Aramark Collegiate Hospitality
08.2024 - 06.2026

Summer School Tutor

Calhoun County Board of Education
07.2024 - 07.2025

Cook

Gino’s Pizza & Spaghetti House
01.2024 - 04.2024

Wildlife Management

Glenville State University

High School Diploma -

Calhoun Middle/High School