Felicity Miramontes
Hobbs,NM
Summary
Results-focused dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. I'm very open minded to learning new things. I like to learn and have new opportunities in lifetime very open minded to learning new things. I like to learn and have new opportunities in life.
Overview
3
3
years of professional experience
Work History
Hairdresser
Smart Style Salon
2024.02 - 2024.03
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Expanded the salon''s service offerings by mastering specialized techniques such as hair extensions, balayage, and keratin treatments.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Operating and handling cash registers
Server
Texas Roadhouse Restaurant
2021.03 - 2022.05
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Barber And Cosmetology - Cosmetology
New Mexico Junior College
Hobbs New Mexico12.2023
High School Diploma - High School
Hobbs High School
Hobbs New Mexico05.2017
Skills
- Fast learner
- Open-minded
- Good communication skills
- Professional Appearance
- Friendly
- Service Coordination
- Schedule Management
- Cash Register Operation
- Workspace Organization
- Social skills
- Cash Handling
- Exceptional customer service
- Active Listening
Timeline
Hairdresser
Smart Style Salon
2024.02 - 2024.03
Server
Texas Roadhouse Restaurant
2021.03 - 2022.05
Barber And Cosmetology - Cosmetology
New Mexico Junior College
High School Diploma - High School
Hobbs High School
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