Summary
Overview
Work History
Education
Skills
Timeline
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Felicity Molina

Hockley,TX

Summary

Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Dof Subsea, Oil& Gas Industry
02.2024 - Current
  • Provided confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
    Ensured accurate record-keeping with diligent data entry and database management for vital company information.
    Prepared meeting agendas and minutes for distribution and record keeping.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Supported project managers through scheduling meetings & preparing crucial documents.
  • Updated employee files, submitting time-sheets.
  • Assisted with onboarding new employees, providing policy guidelines, provided training materials, and coordinating trainings needed.
  • Coordinated with finance department to reconcile invoices and payments, streamlining procurement cycle.
  • Maintained confidentiality of sensitive financial information by adhering to company data protection policies and ensuring secure storage of records.
  • Reviewed invoices for accuracy and completeness prior to issuing payments.
  • Assisted with preparation of monthly financial statements and


Tasker

Ulta Cosmetics
06.2022 - 06.2025
  • Led team in executing daily operational tasks, ensuring compliance with company standards and procedures.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
  • Trained new team members on product knowledge and customer service best practices, fostering a collaborative environment.

Concierge

Katy Funeral Home
10.2021 - 08.2022
  • Managed client inquiries with empathy and professionalism, ensuring seamless communication during sensitive times.
  • Coordinated funeral services logistics, collaborating with families to meet their specific needs and preferences.
  • Streamlined appointment scheduling processes, improving efficiency and reducing wait times for client consultations.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Education

Masters Of Business Administration - Human Resources Management

University of Houston Katy
Katy, TX
05.2024

Bachelors In Business Administration -

University of Houston Katy
Katy, TX
05.2022

Skills

    File Management & Archiving

    Data Confidentiality
    Employee Support
    Logistics Management

    Confidentiality & Discretion
    Reconciliation
    Workflow Coordination
    Documentation & Record Keeping

    Payroll Support
    Employee Onboarding
    Microsoft Office Suite (Excel, Outlook,

    Teams, Word)
    Meeting Scheduling & Coordination
    Documentation & Minutes Management

  • Project Coordination

Timeline

Administrative Assistant

Dof Subsea, Oil& Gas Industry
02.2024 - Current

Tasker

Ulta Cosmetics
06.2022 - 06.2025

Concierge

Katy Funeral Home
10.2021 - 08.2022

Masters Of Business Administration - Human Resources Management

University of Houston Katy

Bachelors In Business Administration -

University of Houston Katy

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