Felicity Otero
Albuquerque,NM
Summary
Dependable and hard-working with a strong work ethic and proven track of delivering high-quality results.
Overview
7
7
years of professional experience
Work History
Care Giver
Amada Senior Care
Albuquerque, NM
07.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Front Desk Receptionist
Socorro Physical Therapy
Socorro, NM
02.2021 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Assistant
Middle Rio Grande Conservancy District
Socorro, NM
06.2020 - 01.2021
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Care Giver
Eleanor Key
Magdalena, NM
01.2018 - 02.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Socorro High Scool
Socorro, NM05-2023
Skills
- Respectful and Compassionate
- Time Management
- Attention to detail
- Problem-Solving
Timeline
Care Giver
Amada Senior Care
07.2024 - Current
Front Desk Receptionist
Socorro Physical Therapy
02.2021 - 10.2021
Front Desk Assistant
Middle Rio Grande Conservancy District
06.2020 - 01.2021
Care Giver
Eleanor Key
01.2018 - 02.2020
High School Diploma -
Socorro High Scool