Felicity Sanneman
Woodbury,MN
Summary
Detail-oriented U.S. Army National Guard 15T Black Hawk Mechanic with expertise in aircraft maintenance, troubleshooting, and functional testing. Recognized for leadership with Distinguished Honors and top academic performance. Additional experience in sales, customer service, and facility maintenance highlights adaptability in various operational environments.
Overview
8
8
years of professional experience
Work History
Army National Guard Orders (15T)
Army Aviation Support Facility
Saint Paul, Minnesota
07.2026 - Current
- Performed scheduled and unscheduled maintenance on UH-60M Black Hawk helicopters while on Active Army orders.
- Completed phase maintenance inspections and services to keep aircraft aligned with Army aviation maintenance and safety standards.
- Troubleshot mechanical, hydraulic, electrical, and flight-control discrepancies to locate and correct faults.
- Removed, inspected, repaired, serviced, and replaced aircraft components and systems per technical manuals and maintenance procedures.
- Supported major phase maintenance tasks, including inspections, component replacements, servicing, and functional checks.
- Completed post-maintenance operational and functional checks to confirm aircraft systems were safe and mission capable.
- Recorded maintenance actions, discrepancies, parts usage, and corrective actions in accordance with Army aviation standards.
- Worked with other maintainers, quality-control personnel, and aircrews to support aircraft readiness and mission requirements.
- Maintained strong safety practices, tool accountability, foreign object damage (FOD) prevention, and maintenance discipline.
Army National Guard Orders (NGRF)
834th ASB
Arden Hills, MN
01.2026 - 03.2026
- Served on Active Army National Guard orders as part of the National Guard Response Force (NGRF), supporting state operations during civil unrest and ICE-related protests in Minnesota.
- Coordinated security, logistical, and emergency response operations for state and local authorities, ensuring a professional and non-escalatory presence.
- Maintained public safety, protected personnel and property, and adapted to evolving operational requirements during critical incidents.
- Collaborated within a team in high-pressure situations, adhering to established rules, safety procedures, and command guidance.
General Employee
Hotworx 24, Infrared Fitness Studio
Woodbury, MN
09.2025 - 04.2026
- Managed day-to-day sales operations, driving membership sales and enhancing customer service through tours and client account support.
- Guided members in equipment use and studio procedures, fostering strong customer relationships and ensuring member satisfaction.
- Maintained a clean, organized, and welcoming fitness studio to ensure a positive member experience.
- Coordinated studio operations by balancing sales tasks with facility maintenance and administrative duties to maintain efficient workflow.
- Performed routine maintenance, troubleshooting, and repairs on HOTWORX infrared fitness saunas and studio equipment.
- Identified equipment issues and completed repairs to minimize downtime.
Assistant Manager
Red Savoys Pizza
Woodbury, MN
01.2019 - 06.2024
- Assisted daily restaurant operations, delivering excellent customer service and enhancing guest satisfaction.
- Supervised kitchen operations to maintain food quality, cleanliness, and compliance with safety and sanitation standards.
- Managed order accuracy and timeliness to ensure customers received orders efficiently and on schedule.
- Supported and trained team members while helping coordinate daily tasks and workflow.
- Resolved customer concerns professionally, ensuring swift solutions in a fast-paced work environment.
- Monitored kitchen supplies and equipment, maintaining cleanliness to support smooth and efficient operations.
Education
Blackhawk Mechanic 15T10 -
Advanced Individual Training (15T)
Fort Eustis, VA03-2025
Graduated -
Army Basic Training
Fort Jackson, SC10-2024
High School Diploma -
St. Croix Prepratory Academy
Stillwater, MN06-2024
Skills
- Hands-on UH-60M Black Hawk maintenance and aircraft readiness experience
- Experienced in conducting daily, pre-inspection, pre-flight, post-flight, preventive maintenance, and special inspections to evaluate aircraft condition and flight readiness
- Experienced with aircraft system evaluation, including hydraulic, electrical, mechanical, transmission, power, and rotor systems
- Proficient in identifying malfunctions, isolating faults, and determining appropriate corrective maintenance
- Skilled in using technical manuals, maintenance documentation, test equipment, precision instruments, and visual inspection techniques
- Hands-on experience disassembling, repairing, replacing, installing, aligning, and adjusting aircraft components and assemblies
- Experienced with engine, rotor, transmission, hydraulic, and other major aircraft component maintenance
- Proficient in completing post-maintenance operational testing and verifying aircraft readiness for flight
- Experienced in aircraft fluid servicing, including fuel, engine oil, hydraulic fluid, and de-icing fluids
- Skilled in conducting flight-line support, aircraft launch and recovery, and pre-flight safety evaluations
- Experienced in recognizing and correcting aircraft discrepancies such as leaks, damaged lines, tire issues, loose panels, and other safety concerns
- Familiar with aviation emergency and airfield support operations, including crash response, firefighting, and snow removal
- Strong commitment to aviation safety, maintenance standards, quality control, teamwork, and mission readiness
Accomplishments
- During Annual Training, I was awarded an Excellence Coin in recognition of my outstanding maintenance performed and dedication to aircraft readiness. I played a critical role in troubleshooting and completing necessary maintenance on a UH-60M Black Hawk, ensuring the aircraft was mission-capable and able to safely support required flight operations and missions.
- Received a recognition coin for demonstrating exceptional dedication and professionalism while supporting state operations during the ICE protest response. Volunteered to extend my orders and remain on duty to maintain mission continuity, support fellow Soldiers, and meet operational requirements.
Timeline
Army National Guard Orders (15T)
Army Aviation Support Facility
07.2026 - Current
Army National Guard Orders (NGRF)
834th ASB
01.2026 - 03.2026
General Employee
Hotworx 24, Infrared Fitness Studio
09.2025 - 04.2026
Assistant Manager
Red Savoys Pizza
01.2019 - 06.2024
Blackhawk Mechanic 15T10 -
Advanced Individual Training (15T)
Graduated -
Army Basic Training
High School Diploma -
St. Croix Prepratory Academy