Felicity C Brackett
Lehi,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Branch Sales Associate
Grainger Industrial Supply
Salt Lake City, UT
01.2024 - Current
- Packaging products for shipping.
- Unloading trucks and putting away inventory.
- Provided customer support at the counter.
- Managed the preparation and arrangement of Will Calls.
Pest Control Technician
EcoShield Pest Solutions
Salt Lake City
05.2023 - Current
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
- Prepared reports and kept detailed records of pest control activities.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Drove to customer residences and places of business to inspect for pests.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Laborer
Fashion Cabinets
West Jordan, UT
12.2018 - 04.2023
- Loading raw wood onto line to be painted
- Sanding painted wood to make products smooth before topcoat
- Unloading finished product to dry
- Glazing raw wood
Medicare Customer Service Representative
Connexion Point
Sandy, UT
10.2014 - 12.2018
- Took incoming phone calls to help the elderly get enrolled into a Medicare Insurance Plan.
- Made outbound calls to get customers enrolled.
- Corrected and submitted PDF applications.
- Data Entry for mailers.
Technical Support Representative
Alorica
Magna, UT
10.2012 - 10.2014
- Took incoming calls to help customers fix their Vizio products.
- Managed employees time cards as a supervisor.
Education
High School Diploma -
Cottonwood High School
Salt Lake City, UT06.2011
Skills
- Safety Awareness
- Safety-First Mentality
- Attention to Detail
- Heavy Lifting
- Willingness to Learn
- Physical Strength and Stamina (Weight Lifter)
- Jobsite Safety
- Time Management
Timeline
Branch Sales Associate
Grainger Industrial Supply
01.2024 - Current
Pest Control Technician
EcoShield Pest Solutions
05.2023 - Current
Laborer
Fashion Cabinets
12.2018 - 04.2023
Medicare Customer Service Representative
Connexion Point
10.2014 - 12.2018
Technical Support Representative
Alorica
10.2012 - 10.2014
High School Diploma -
Cottonwood High School