Summary

Overview

Work History

Education

Skills

Languages

Timeline

Felima Lopez

Las Vegas,NV

Summary

Dedicated Personal Care Attendant at Absolute Personal Care, skilled in compassionate caregiving and client relationship management. Achieved enhanced client wellbeing through effective meal planning and mobility support. Recognized for fostering trust and ensuring safety, while consistently delivering high-quality care and maintaining a comfortable living environment for clients.

Overview

years of professional experience

Work History

Personal Care Attendant

Absolute Personal Care

05.2024 - Current

Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
Transported individuals to events and activities, medical appointments, and shopping trips.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Consulted with supervisors to assess cases and plan strategies for enhancing care.

Driver

ATC, Outreach, Veolia, MV, Transportation

04.2003 - 06.2007

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Kept detailed mileage and fuel reports to track overall fuel costs.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Mail Sorter

San Jose Postal Service

06.2000 - 03.2001

Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
Reviewed incoming mail for proper date, postage and barcode scans.
Collaborated with team members to ensure timely processing of high-volume mail shipments.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
Operated postal machines, including postage meters and mail-processing machines.

Clerical Data Entry

Temp. Agency's, Adecco, Manpower.

02.1997 - 04.2000

Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Sorted documents and maintained organized filing process.

Armed Security Officer

Hacienda Hotel Resort

04.1992 - 08.1993

Responded quickly to incidents and assessed active situations for security concerns.
Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Performed hourly patrols of building areas, parking lots and facility grounds.
Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Checked personnel ID badges and issued temporary credentials to visitors.
Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
Operated communication equipment to maintain contact with other security personnel during emergency calls.

Housekeeping/Inspector

Continental Hotel And Casino

02.1990 - 09.1990

Improved overall hotel appearance with diligent attention to detail during inspections.
Streamlined housekeeping processes for increased efficiency, resulting in faster room turnover times.
Collaborated with front desk staff to coordinate room assignments, minimizing guest wait times during peak periods.
Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
Evaluated team performance, providing constructive feedback to housekeeping staff on areas requiring improvement.
Assisted maintenance teams with minor repairs or replacements when necessary to ensure guest satisfaction.
Assisted in developing training materials for new hires, ensuring all team members were knowledgeable about company policies and procedures.
Maintained high standards of cleanliness by conducting thorough inspections of all guest rooms and public areas.
Trained and mentored new staff on cleaning and safety protocols.
Scheduled and prioritized tasks to staff, overseeing work completion.
Prepared and submitted reports to demonstrate staff productivity and areas of improvement.