Felipe Chan Wong
San Francisco,CA
Summary
Results-oriented Communications and Human Resources Specialist proficient in developing creative strategies for diverse projects. Establishes clear objectives with an employee and costumer centric view and focus on constant iteration based on data driven investigations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head of Internal Communications
Promart Homecenter
09.2018 - 08.2023
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Lead the design of endomarketing strategy development to increase public awareness and employee engagement.
- Supervised with photo and video production and performed visual and sound editing tasks.
- Designed social media strategies, supervising posts and videos associated with content strategies.
- Optimized Employee Experience initiatives with a focus on investigation and innovation.
- Built strong relationships with strategical allies and HR professionals to expand personal network and consolidate stronger joint ventures.
- Wrote engaging and successful internal marketing, communication, and transmedia content strategies.
- Assisted in Human Resources initiatives,
- Tracked key performance indicators to measure success of campaigns.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Tracked key metrics and developed spreadsheets and data models.
- Created and distributed surveys for data collection and analysis.
- Produced and designed events specifically targeted at increasing employee awareness and engagement
Internal Communications Intern
Promart Homecenters
01.2018 - 08.2018
- Prepared social media posts and videos with eye for viral content strategies.
- Developed campaigns to increase awareness of company programs and engage employees.
- Wrote and distributed company wide presentations and social media content for clients and company.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Provided support to human resources initiatives, focused on improving engagement and awareness.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Investigative Assistant
University Of Lima
08.2017 - 12.2017
- Participated in investigation meetings to discuss approaches and insights.
- Edited, proofread and fact-checked content for accuracy.
- Interviewed and recollected data based on investigation objectives.
Endomarketing Intern
Quimik Group
01.2017 - 04.2017
- Led employer experience strategies, designing programs and initiatives focused of retaining and engaging workers.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
Education
Masters in Business Analysis - Business
Hult International Business School
San Francisco, CA12.2024
Master in Entrepreneurship And Business Innovation - Business
Hult International Business School
San Francisco, CA07.2024
International Certification in HR Management - Human Resources
Pontificia Universidad Católica Del Perú
Lima, Peru12.2021
International Certification in HR Management - Human Resources
EADA Business School
Barcelona, Spain12.2021
Bachelor of Communications - Communications
Universidad De Lima
Lima, Peru07.2017
Skills
- Technical Presentations
- Internal Marketing
- Social Media Campaign
- Brand Awareness
- Human Relations
- Professional Relationships
- Public Relations
- Internal and External Communications
- Diversity and Inclusion
- Employee Experience
- Project Implementation
- Project Support
Certification
- International Certification in Human Resources Management - EADA Business School + Pontificia Universidad Católica del Perú (2021)
- Certified in Employee Experience - Universidad Peruana de Ciencias Aplicadas (2020)
- Certified in Strategic Communications Direction - Universidad Peruana de Ciencias Aplicadas (2020)
- Certified in Agile Methodologies and Gamification - Universidad Peruana de Ciencias Aplicadas (2020)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary
Chinese (Mandarin)
Elementary
Timeline
Head of Internal Communications
Promart Homecenter
09.2018 - 08.2023
Internal Communications Intern
Promart Homecenters
01.2018 - 08.2018
Investigative Assistant
University Of Lima
08.2017 - 12.2017
Endomarketing Intern
Quimik Group
01.2017 - 04.2017
Masters in Business Analysis - Business
Hult International Business School
Master in Entrepreneurship And Business Innovation - Business
Hult International Business School
International Certification in HR Management - Human Resources
Pontificia Universidad Católica Del Perú
International Certification in HR Management - Human Resources
EADA Business School
Bachelor of Communications - Communications
Universidad De Lima
- International Certification in Human Resources Management - EADA Business School + Pontificia Universidad Católica del Perú (2021)
- Certified in Employee Experience - Universidad Peruana de Ciencias Aplicadas (2020)
- Certified in Strategic Communications Direction - Universidad Peruana de Ciencias Aplicadas (2020)
- Certified in Agile Methodologies and Gamification - Universidad Peruana de Ciencias Aplicadas (2020)
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