Felipe Esteban
Los Angeles,CA
Summary
Dynamic valet with a proven track record at AAA Parking, delivering exceptional customer service and ensuring guest satisfaction. Bilingual in Spanish and English, I excel in vehicle management and possess a clean driving record. My attention to detail and professional demeanor enhance the guest experience, making every interaction memorable.
Professional in hospitality and customer service, bringing valuable experience in valet operations. Proven ability to manage vehicle logistics smoothly and safely, while maintaining courteous and professional demeanor at all times. Known for strong teamwork and adaptability, consistently meeting and exceeding client expectations.
Overview
20
20
years of professional experience
Work History
Valet
AAA Parking
06.2017 - Current
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Assisted guests with vehicle retrieval and parking in a timely manner.
- Streamlined check-in process for vehicles, making it quicker and more efficient for guests.
Valet
Quality Parking Services
09.2005 - 06.2015
- Managed vehicle retrieval and parking operations efficiently during peak hours.
- Provided exceptional customer service, ensuring positive guest experiences and satisfaction.
- Welcomed arriving guests and explained car retrieval procedures.
Education
High School Diploma -
Belmont High School
Los Angeles, CASkills
- Excellent customer service
- Valid Driver's license
- Clean driving record
- Manual and automatic driving
- Professional appearance
- Bilingual in Spanish and English
- Attention to detail
- Teamwork and collaboration
- Patience and composure
Timeline
Valet
AAA Parking
06.2017 - Current
Valet
Quality Parking Services
09.2005 - 06.2015
High School Diploma -
Belmont High School
Employee of The Month
Employee of the Month for Excellence in Service.