Maintaining and bringing a positive attitude to the work place and acquire new life skills, new opportunities, and a brighter future. Adapting to new environments and consistently learning to improve critical thinking. Becoming a part of something bigger and achieving new career paths. A focused, well organized, and reliable individual seeking to gain experience and perhaps one day take part of something bigger. Flexible and motivated to improve on basic skills, communications, and hoping for a brighter future ahead. Looking forward to working with companies and become part of a long term growing team of experts.
Hi, I’m
Felipe Fagundes
Belleville,NJ
Summary
Overview
13
years of professional experience
4
years of post-secondary education
3
Languages
Work History
KyteNew York, NY
Rental Car Driver
01.2024 - Current
Job overview
- Maintained vehicle cleanliness for a pleasant rental experience for all clients.
- Delivered vehicles to various locations as needed, expanding the company''s reach within the market area.
- Kept accurate records of mileage, fuel usage, and maintenance tasks for proper fleet management purposes.
- Navigated efficiently through traffic using GPS systems, reducing travel times and enhancing customer satisfaction levels.
- Provided exceptional customer service by addressing client inquiries and concerns promptly and professionally.
- Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
- Followed strict safety guidelines while operating vehicles, contributing to a secure environment for both passengers and fellow drivers on the road.
- Communicated proactively with dispatchers regarding delays or changes in route plans, enabling effective problem resolution without inconveniencing customers unnecessarily.
- Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained signatures from customers upon delivery of goods.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Metropolitan WarehousePerth Amboy, NJ
Warehouse Employee
09.2023 - 12.2023
Job overview
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded packages onto pallets and into staging areas as directed.
- Assisted other team members in navigating large loads.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
ShopRiteKearny, NJ
Delivery Driver
05.2023 - 07.2023
Job overview
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
AmazonKearny, NJ
Amazon DSP
08.2022 - 04.2023
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Tracked delivery status and updated customers for expected delivery time.
- Obtained signatures for delivery documents and packages.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Papa Johns PizzeriaKearny, NJ
Pizza Delivery Driver
08.2021 - 05.2022
Job overview
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Successfully avoided time delivery delays by carefully planning best routes.
- Handled basic upkeep and emergency repairs on delivery vehicles.
- Fostered positive working relationships with regular customers.
Kearny Auto SpaKearny, NJ
Auto Detailer
06.2019 - 08.2020
Job overview
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Identified safety issues and addressed with shift supervisor.
- Reported customer-oriented issues immediately to management for swift assistance and resolution.
SLI Productions Inc. It's A Wig!Moonachie, NJ
Warehouse Assistant
07.2015 - 04.2019
Job overview
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Opici Wine GroupGlen Rock, NJ
Truck Driver Assistant
02.2014 - 05.2015
Job overview
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Lifted and carried packages weighing up to 50 or more pounds.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
La Villa PizzeriaKearny, NJ
Pizza Cook
06.2011 - 07.2011
Job overview
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Kearny High SchoolKearny, NJ
High School Diploma
09.2009
University Overview
Skills
Team PlayerOrganization and CleanlinessProblem Solving SkillsAdaptability and FlexibilityQuick LeanerDetail-Orientated
Map reading and navigation skills
Logistics knowledge
Knowledge of state roads and highways
Shipping and packaging
GPS and route planning
Route dispatch
Stock management
Warehousing functions
Timeline
Rental Car Driver
Kyte
01.2024 - Current
Warehouse Employee
Metropolitan Warehouse
09.2023 - 12.2023
Delivery Driver
ShopRite
05.2023 - 07.2023
Amazon DSP
Amazon
08.2022 - 04.2023
Pizza Delivery Driver
Papa Johns Pizzeria
08.2021 - 05.2022
Auto Detailer
Kearny Auto Spa
06.2019 - 08.2020
Warehouse Assistant
SLI Productions Inc. It's A Wig!
07.2015 - 04.2019
Truck Driver Assistant
Opici Wine Group
02.2014 - 05.2015
Pizza Cook
La Villa Pizzeria
06.2011 - 07.2011
Kearny High School
High School Diploma
09.2009