Maintaining and bringing a positive attitude to the work place and acquire new life skills, new opportunities, and a brighter future. Adapting to new environments and consistently learning to improve critical thinking. Becoming a part of something bigger and achieving new career paths. A focused, well organized, and reliable individual seeking to gain experience and perhaps one day take part of something bigger. Flexible and motivated to improve on basic skills, communications, and hoping for a brighter future ahead. Looking forward to working with companies and become part of a long term growing team of experts.
Hi, I’m
Felipe Fagundes
Belleville,NJ
Summary
Overview
13
years of professional experience
4
years of post-secondary education
3
Languages
Work History
KyteNew York, NY
Rental Car Driver
01.2024 - Current
Job overview
- Maintained vehicle cleanliness for a pleasant rental experience for all clients.
- Delivered vehicles to various locations as needed, expanding the company''s reach within the market area.
- Kept accurate records of mileage, fuel usage, and maintenance tasks for proper fleet management purposes.
- Navigated efficiently through traffic using GPS systems, reducing travel times and enhancing customer satisfaction levels.
- Provided exceptional customer service by addressing client inquiries and concerns promptly and professionally.
- Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
- Followed strict safety guidelines while operating vehicles, contributing to a secure environment for both passengers and fellow drivers on the road.
- Communicated proactively with dispatchers regarding delays or changes in route plans, enabling effective problem resolution without inconveniencing customers unnecessarily.
- Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained signatures from customers upon delivery of goods.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Metropolitan WarehousePerth Amboy, NJ
Warehouse Employee
09.2023 - 12.2023
Job overview
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded packages onto pallets and into staging areas as directed.
- Assisted other team members in navigating large loads.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
ShopRiteKearny, NJ
Delivery Driver
05.2023 - 07.2023
Job overview
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
AmazonKearny, NJ
Amazon DSP
08.2022 - 04.2023
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Tracked delivery status and updated customers for expected delivery time.
- Obtained signatures for delivery documents and packages.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Papa Johns PizzeriaKearny, NJ
Pizza Delivery Driver
08.2021 - 05.2022
Job overview
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Successfully avoided time delivery delays by carefully planning best routes.
- Handled basic upkeep and emergency repairs on delivery vehicles.
- Fostered positive working relationships with regular customers.
Kearny Auto SpaKearny, NJ
Auto Detailer
06.2019 - 08.2020
Job overview
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Identified safety issues and addressed with shift supervisor.
- Reported customer-oriented issues immediately to management for swift assistance and resolution.
SLI Productions Inc. It's A Wig!Moonachie, NJ
Warehouse Assistant
07.2015 - 04.2019
Job overview
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Opici Wine GroupGlen Rock, NJ
Truck Driver Assistant
02.2014 - 05.2015
Job overview
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Lifted and carried packages weighing up to 50 or more pounds.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
La Villa PizzeriaKearny, NJ
Pizza Cook
06.2011 - 07.2011
Job overview
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Kearny High SchoolKearny, NJ
High School Diploma
09.2009
University Overview
Skills
Team Playerundefined
Timeline
Rental Car Driver
Kyte
01.2024 - Current
Warehouse Employee
Metropolitan Warehouse
09.2023 - 12.2023
Delivery Driver
ShopRite
05.2023 - 07.2023
Amazon DSP
Amazon
08.2022 - 04.2023
Pizza Delivery Driver
Papa Johns Pizzeria
08.2021 - 05.2022
Auto Detailer
Kearny Auto Spa
06.2019 - 08.2020
Warehouse Assistant
SLI Productions Inc. It's A Wig!
07.2015 - 04.2019
Truck Driver Assistant
Opici Wine Group
02.2014 - 05.2015
Pizza Cook
La Villa Pizzeria
06.2011 - 07.2011
Kearny High School
High School Diploma
09.2009
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