Felipe Garcia Jr
Westminster,California
Summary
Customer Service Professional
Motivated customer service expert with a strong commitment to meeting corporate objectives through exceptional communication and problem-solving abilities. Eager to embrace a dynamic career opportunity that supports personal growth and expands industry knowledge. Known for delivering outstanding customer experiences and contributing to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fire Sprinkler Apprentice
Local 709 Sprinkler fitters Union
, California
08.2023 - Current
- Demonstrated strong work ethic and attention to detail in completing assigned laborer duties.
- Managed the operation of a variety of tools such as Drills, Impacts, Handsaws and Skilsaws efficiently.
- Performed multiple duties at construction sites including carrying materials, operating machinery, digging trenches, and maintaining cleanliness.
- Teamwork: Effective communication and teamwork are essential as construction laborers work together with other construction professionals to achieve project goals.
- Understanding Safety Compliance: Following safety protocols is in construction sites, working as a laborer
- Reading blueprints plans
- Safety Enforce use of appropriate PPE: Hard hats Safety glasses Gloves Steel-toed boots Reflective vests Fall Protection: Ensure application of fall protection systems: Guardrails Safety nets Personal fall arrest systems (especially for elevated work)
- Equipment Safety: Regularly inspect and maintain construction equipment. Meet safety standards and provide comprehensive training for equipment operators.
- Enhanced communication by establishing efficient channels for relaying safety information, providing regular updates, and communicating emergency instructions.
- Assisted in the fabrication of fire sprinkler pipes using threading machines and other tools.
- Connected water supplies, valves and piping with various hand tools such as wrenches, screwdrivers and pipe cutters.
Security Officer
Allied Universal Security Company
09.2021 - 07.2023
- Conducting regular patrols to monitor and inspect premises
- Utilizing surveillance systems, including CCTV cameras, to enhance monitoring capabilities
- Emergency Response: Developing and implementing emergency response plans
- Responding to incidents, alarms, and emergencies
- Risk Assessment: Conducting risk assessments to identify potential security threats
- Customer Service: Providing a friendly and professional customer service experience
- Assisting visitors, employees, and clients with inquiries and directions
- Utilized technology integration methods such as electronic access control systems, video surveillance, and alarm systems to maximize security
- Enhanced knowledge and capabilities of security staff through comprehensive training sessions in security, emergency response, and customer service
- Safety: Communicate safety and health policy to all employees
- Recognize employees for safe practices
- Maintain emergency supplies: batteries, First Aid kit, flashlights
Receiving Department Lead Associate
Urmet corporation
Garden Grove
05.2020 - 08.2021
- Efficiently handled customer orders, ensuring accurate packaging and timely delivery.
- Generated shipping documents quickly and efficiently
- Ensured verification of proper order completion
- Generated accurate receivers for sales reps to facilitate customer quoting and order processing
- Forklift Experience
- Digitized and archived paperwork through scanning, organizing documents, ensuring streamlined file management for future retrieval
Education
Field of Study Business Administration
Golden West College
Huntington Beach, CA09-2023
High School -
Westminster High School
Westminster, California01.2021
Skills
- Customer Service
- Safety Procedures
- Safety awareness
- Team Collaboration
- Emergency response knowledge
- Risk Assessment
- Skilled in conflict resolution
- Team Communication
- Cultural Sensitivity
- Critical Thinking Skills
Certification
CPR Hospital Certification, 07/22/23
Osha 30 Certified (safety Course)
Heavy Equipment Operation (Certified)
Security Guard Card - Active
Languages
English
Professional
Spanish
Professional
Timeline
Fire Sprinkler Apprentice
Local 709 Sprinkler fitters Union
08.2023 - Current
Security Officer
Allied Universal Security Company
09.2021 - 07.2023
Receiving Department Lead Associate
Urmet corporation
05.2020 - 08.2021
CPR Hospital Certification, 07/22/23
Osha 30 Certified (safety Course)
Heavy Equipment Operation (Certified)
Security Guard Card - Active
Field of Study Business Administration
Golden West College
High School -
Westminster High School
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